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Administrative Coordinator

POSITION DETAILS

CUNY’s Accelerated Study in Associate Programs (ASAP) and Accelerate, Complete, and Engage (ACE) are comprehensive college degree completion programs. CUNY ASAP|ACE provides comprehensive and personalized support and resources to students that help remove barriers to full-time study, support academic momentum, and build a connected community. Support and resources include personalized advisement, career counseling, tutoring, tuition gap scholarships, andadditional financial resources.

The ACE Program at Queens College (ACE QC) is seeking an Administrative and Student Resource Coordinator to support the program’s administrative operation and ensure the timely dissemination of student resources. Reporting to the Senior Director for Transfer Success and Partnerships or their designee, in addition to the duties outlined in the CUNY Title Overview, the Administrative Coordinator will:

+ Facilitate the distribution of student financial resources, including program scholarships, stipends, and transportation assistance (e.g., OMNY cards, parking decals).

+ Communicate with students regarding the status and processing of financialresources, andcoordinate with campus offices, such as Financial Aid and the Bursar, to resolve issues.

+ Support program leadership and campus partners in reconciling financial aid disbursements and preparing reports for the CUNY Central Office.

+ Process budget requisitions, monitor expenditures, and manage invoice payments in collaboration with administrative and finance teams.

+ Conduct student outreach using various platforms—including email, messaging tools, and social media—to share important updates and opportunities.

+ Coordinate logistics for meetings, workshops, and events, including scheduling, preparing materials, and providing on-site support.

+ Serve as a primary point of contact for students, visitors, and the broader college community, offering accurate information and responsive assistance.

+ Represent the program at internal and external events, such as open houses, transfer fairs, and CUNY Central Office meetings.

+ Contribute to special projects and initiatives that support the program’s mission and evolving priorities.

QUALIFICATIONS

Minimum Qualifications: Bachelor’s degree in a relevant discipline.

Preferred Qualifications:Minimum of two years of experience in a higher education setting, with a strong understanding of the challenges faced by urban college students.

+ Demonstrated understanding of the interconnectivity of key higher education functions: admissions, financial aid, student financials, and student success programs.

+ Proficient computer skills, particularly Microsoft Office Excel and Access, Student Information System (e.g.,CUNYfirst/PeopleSoft), Student Success Management System (e.g., Navigate360).

+ Exceptional organizational, written, and verbal communication skills, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment.

+ Experience advising or mentoring students, particularly in public service, education, or social service programs; commitment to promoting college access and student success.

+ Strong interpersonal skills and the ability to work both independently and collaboratively with diverse student, faculty, and staff populations; flexibility to work occasional evenings and weekends.

CUNY TITLE OVERVIEW

Supports projects, initiatives, and activities that impact an academic or administrative department.

- Manages basic office functions such as communications, meeting schedules, work plans, staff assignments, and distributing information.

- Collects data for, prepares, and distributes reports and presentations using word processing, spreadsheet, and presentation software.

- Updates office databases, lists, and files to ensure completeness and accuracy; maintains current information on department web site(s); maintains department archives and collections.

- Conducts internet and/or database research and performs basic systems queries to locate information related to department activities.

- Maintains department fiscal plans and budgets; assists in budget administration and invoice processing.

- Provides basic information, instructions, and materials as requested by students, faculty, and others who contact the department.

- May supervise office staff and student workers.

- Performs related duties as assigned.

Job Title Name: Administrative Coordinator

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$54,725-$63,003;commensuratebased on education and experience.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff alsobenefitsfrom the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing this job posting on any website other than CUNYfirst, please follow the instructions below:

- Go to cuny.jobs

- In the box under "job title/ keyword", enter "31110"

- Click on "Administrative Coordinator "

- Click on the "Apply Now" button and follow the instructions.

Please note that the candidates must upload a cover letter describing related qualifications and experience, resume, and the name and contact information of three (3) professional references as ONE DOCUMENT in any of the following formats: .doc, .docx, or .pdf format.

**Please use a simple name for the document that you uploaded, for example: JDoeResume. Documents with long names cannot be parsed by the application system.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31110

Location

Queens College