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Intern

Throughout the intensive 10-week summer program, participants engage in a structured professional development curriculum featuring:

+ Comprehensive training modules

+ Executive speaker series

+ Educational workshops

+ Mentorship programs

+ Cohort-based learning experiences

This position provides exposure to key business divisions including Actuarial Services, Asset Management, Business Management, Corporate Strategy and Development, Financial Analysis and Accounting, Human Resources, Internal Audit, Law and Policy, Marketing and Communications, Product and Business Development, Retirement Solutions, Risk and Compliance, Technology, and Wealth Management.

Key Roles and Duties

+ **Support high-impact business initiatives** by contributing to meaningful projects that directly support business objectives and client outcomes

+ **Collaborate on strategic presentations and research projects,** contributing to PowerPoint and Excel deliverables and analytical materials that inform key business decision-making

+ **Support a variety of projects by helping to** coordinate project materials and meetings to ensure seamless information flow across teams

+ **Drive independent research initiatives** to gather market intelligence, competitive analysis, and supporting documentation that advances business objectives

+ **Immerse yourself in professional development opportunities** through exclusive access to executive speaker series, specialized training programs, and networking events designed to accelerate your career trajectory

+ **Explore diverse career pathways** by working alongside professionals across multiple departments and gaining hands-on experience in various business functions

+ **Build comprehensive industry expertise** while developing deep knowledge of TIAA's culture, values, and position within the financial services landscape

Educational Requirements:

+ Currently enrolled in a degree-seeking program pursuing a Bachelor's or Master's degree

Additional Requirements:

+ Expected Graduation date between December 2026– June 2028

+ Minimum GPA of 3.0

Physical Requirements:

+ Sedentary Work

Career Level

2IC

Design - Agentic AI Experiences

The 10-week summer internship program is designed to challenge students by providing opportunities for hands-on experiences, skills training, and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience in the emerging field of Agentic AI design by participating in workshops, delivering presentations, exploring design-specific tasks, and working closely with cross-functional teams to better understand TIAA's approach to human-AI collaboration.

The program includes an onboarding program followed by our ongoing speaker series, lunch-and-learns, and engagement activities, as well as direct access to executive and senior leadership, mentors and previous interns.

About the Role

We are seeking a curious and passionate design intern to explore the future of human-AI collaboration in the era of Agentic AI, where AI can plan, reason, and act on our associates and clients' behalf. In this role, you will support the creation of new interaction paradigms that help users trust, understand, and collaborate with AI agents. You'll work alongside senior designers and strategists to learn about designing intuitive, transparent, and ethical AI experiences while contributing to real projects that impact our clients' financial well-being.

Key Responsibilities and Duties

+ Support research and design activities for agentic AI user experiences under senior designer guidance

+ Assist in creating wireframes, prototypes, and interaction flows for AI-powered financial tools

+ Participate in user research sessions to understand human-AI collaboration challenges and opportunities

+ Help document design patterns and principles for trustworthy AI experiences

+ Collaborate with cross-functional teams including accessibility, behavior science, ethics, researchers, engineers, and product managers

+ Contribute to the development of feedback mechanisms that enable AI agents to learn from user interactions

+ Assist in prototyping novel interaction patterns for voice, multimodal, and adaptive AI systems

+ Support the creation of design frameworks that ensure fairness, inclusivity, and responsibility in AI experiences

+ Contribute meaningfully within the intern community including our AI Hackathon

Required Skills

+ Full-time student, pursuing a Bachelor's or Master's degree

+ Rising sophomore

+ Overall GPA of 3.0 or better

Preferred Skills

+ Preferred majors: Design, Human-Computer Interaction, Psychology, Cognitive Science, Computer Science, or related fields

+ Basic familiarity with design tools (Figma, Sketch, Adobe Creative Suite)

+ Expertise with GenAI

+ Understanding of user-centered design principles and applying design thinking

+ Experimentation and innovation mindset with a bias for action; ideally have already created AI innovations

+ Desire to continuously learn about emerging technologies

+ Passion for emerging technologies and AI applications

+ Strong problem-solving and analytical skills

+ Excellent communication and collaboration abilities

+ Curiosity about the future of AI and its impact on human experiences

_This_ _isn't_ _just an internship …_ _It's_ _your chance to help define how millions of people will interact with AI in their most important financial decisions._ _You'll_ _work on challenges that_ _don't_ _have textbook answers, alongside teams that are_ _literally writing_ _the playbook for responsible AI in financial services. If_ _you're_ _ready to move beyond theoretical AI discussions and start building the future, we want to hear from you._

Related Skills

Accountability, Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Data Analysis, Influence, Market/Industry Dynamics, Problem Solving, Relationship Management

Anticipated Posting End Date:

2025-10-27

Base Pay Range: $22.00/hr - $30.00/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/) , and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

+ For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

+ For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)