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Intern

Throughout the intensive 10-week summer program, participants engage in a structured professional development curriculum featuring:

+ Comprehensive training modules

+ Executive speaker series

+ Educational workshops

+ Mentorship programs

+ Cohort-based learning experiences

This position provides exposure to key business divisions including Actuarial Services, Asset Management, Business Management, Corporate Strategy and Development, Financial Analysis and Accounting, Human Resources, Internal Audit, Law and Policy, Marketing and Communications, Product and Business Development, Retirement Solutions, Risk and Compliance, Technology, and Wealth Management.

Key Roles and Duties

+ **Support high-impact business initiatives** by contributing to meaningful projects that directly support business objectives and client outcomes

+ **Collaborate on strategic presentations and research projects,** contributing to PowerPoint and Excel deliverables and analytical materials that inform key business decision-making

+ **Support a variety of projects by helping to** coordinate project materials and meetings to ensure seamless information flow across teams

+ **Drive independent research initiatives** to gather market intelligence, competitive analysis, and supporting documentation that advances business objectives

+ **Immerse yourself in professional development opportunities** through exclusive access to executive speaker series, specialized training programs, and networking events designed to accelerate your career trajectory

+ **Explore diverse career pathways** by working alongside professionals across multiple departments and gaining hands-on experience in various business functions

+ **Build comprehensive industry expertise** while developing deep knowledge of TIAA's culture, values, and position within the financial services landscape

Educational Requirements:

+ Currently enrolled in a degree-seeking program pursuing a Bachelor's or Master's degree

Additional Requirements:

+ Expected Graduation date between December 2026– June 2028

+ Minimum GPA of 3.0

Physical Requirements:

+ Sedentary Work

Career Level

2IC

Overview

The 10-week summer internship program is designed to challenge students by providing opportunities for hand-on experiences, skills training and valuable professional networking to assist students with identifying and building on their career interests. This role gains experience and an overall feel for the company and the financial services industry by attending meetings, delivering presentations, exploring business-specific tasks, and working closely with cross-functional groups to better understand the TIAA and Nuveen’s businesses.

Managers and colleagues will work side by side with summer associates to ensure development and learning. Students can expect to gain an understanding of TIAA and the Financial Services industry, as well as have opportunities to explore various technology tools, techniques, and disciplines. The program includes a robust onboarding week followed by our ongoing speaker series, development and engagement activities, as well as direct access to executive and senior leadership, mentors and previous interns.

Eligible summer associates will have the opportunity to apply for a full-time position in the highly competitive entry-level Technical Associate Program within Client Services & Technology (CS&T).

**Client Services** – Client Services, currently under our Technology line of business, is the driving force behind the client experience, supporting the retirement business and partnering closely with the Retirement, Marketing and Digital Client Technology team. Together, we drive our strategic priorities including RetirePlus, National Contact Center AI Automation and Recordkeeping Transformation. Teams that make up Client Services include Recordkeeping Integrated Delivery, Execution & Reporting (RIDER), Retirement & Individual Services & Education (RISE), the National Contact Center (NCC) and the Business Management Office (BMO).

Client Services Interns will have the opportunity to intern with one of the 4 teams/business areas:

RISE** **(1** **Intern** **):

The Retirement & Individual Services & Education group is seeking an Analyst Intern to join Middle Office and gain hands-on experience in data analysis, business intelligence, and strategic storytelling. This role offers an excellent opportunity to develop analytical skills while contributing meaningful insights that drive business decisions. The ideal candidate will transform complex data into compelling narratives and actionable recommendations

Work Locations: Charlotte, Frisco

Key Responsibilities:

Data Analysis & Research

+ Analyze large datasets to identify trends, patterns, and business opportunities

+ Support ongoing business intelligence projects and ad-hoc analytical requests

+ Examine our approach to institutional client support and share insights on operational services delivery and best practice implementation

Presentation & Documentation

+ Design professional PowerPoint presentations with clear storylines and supporting data

+ Develop comprehensive reports and documentation for analytical projects

+ Create process documentation and best practices for analytical workflows

+ Support the creation of client-facing materials and internal communications

Storytelling & Communication

+ Translate complex analytical findings into clear, compelling business narratives

+ Create data visualizations and dashboards that effectively communicate insights

Business Management Office (3 Interns):

These interns will support the Business Management Office with initiatives focused on organizational development, culture, and engagement. This role will provide exposure to business operations, project coordination, and people-focused programs that drive team effectiveness and employee experience. The intern will assist with research, data analysis, communications, project management and event coordination, while gaining insight into how business management supports strategic and operational goals.

Work Locations: Charlotte, Frisco

Key Responsibilities:

+ Assist with planning and execution of development and engagement initiatives.

+ Support project tracking, reporting, and documentation.

+ Conduct research and analysis to provide insights for business management activities.

+ Collaborate with cross-functional teams to support culture-related initiatives.

+ Provide administrative and organizational support as needed.

Desired Skills:

+ Analytical Thinking – ability to interpret data and generate insights.

+ Project Management – planning, organizing, and prioritizing tasks effectively.

+ Communication – strong written and verbal communication skills for diverse audiences.

+ Collaboration – ability to work well in cross-functional teams.

+ Problem-Solving – identifying issues and contributing to solutions.

+ Adaptability – flexibility in a dynamic business environment.

+ Business Acumen – understanding organizational goals, priorities, and operations.

+ Attention to Detail – ensuring accuracy in analysis and documentation.

+ Creativity & Innovation – bringing fresh ideas to engagement and development efforts.

+ Emotional Intelligence – awareness and empathy to support culture-building work.

Teams Under the Business Management Office:

AI/Metamorphosis** **(1 Intern):

AI Metamorphosis Team: This team develops innovative project intake and assessment solutions, creating unified project management tools with AI-enhanced evaluation capabilities and automated readiness planning systems.

Work Location: Frisco, TX

Desired Skills:

+ Data Science degree preferred

+ Experience with data analysis and evaluation

+ Familiarity with AI tools and output optimization

+ Project management capabilities

+ Analytical thinking

+ Problem-solving skills.

Future Ready/Ramp** **(1 Intern)

Future Ready/Ramp Team –This learning and development team focuses on associate career readiness initiatives, managing engagement programs, events, and communications while leveraging data analytics to enhance professional development experiences.

Work Location: Charlotte, NC

Desired Skills:

+ Marketing & Communications, Mass Communications, HR, or Business degree preferred

+ Event planning and marketing experience

+ Social media management

+ Data analytics skill

+ Strong written and verbal communication abilities.

Requirements:

+ Currently enrolled in a degree-seeking program pursuing a Bachelor’s or Master’s degree

+ Expected Graduation date between December 2025– June 2027

+ Minimum GPA of 3.0

Corporate Strategic Initiatives** **(1 Intern)

This forward-thinking team creates prototype solutions using cutting-edge technologies, developing comparative analysis tools and impact assessment frameworks through Python programming and AI integration.

Work Location: Charlotte, NC

Desired Skills:

+ Computer Science degree preferred

+ Python programming experience

+ API development and integration

+ AI/machine learning familiarity

+ Prototype development skills

+ Quantitative analysis and impact assessment capabilities.

Related Skills

Accountability, Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Data Analysis, Influence, Market/Industry Dynamics, Problem Solving, Relationship Management

Anticipated Posting End Date:

2025-10-27

Base Pay Range: $22.00/hr - $30.00/hr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page (https://careers.tiaa.org/) , and you can read more about your rights and view government notices here (https://www.dol.gov/general/topics/posters) .

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: [email protected]

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.

Privacy Notices

+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .

+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .

+ For Applicants of TIAA Global Capabilities, click here (https://www.tiaa.org/public/support/privacy/tiaa-global-capabilities-privacy-notice) .

+ For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .

Nondiscrimination & Equal Opportunity Employment

TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088\_EEOC\_KnowYourRights-1688394514088.pdf)

Pay Transparency

Philadelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)