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**Position Summary:** Responsible for performing the reception, scheduling, secretarial and insurance verification duties. The Business Associate also serves as the focal communication source, supports telephone triage, and patient relations.

**Primary Customers** : Patients and their families, Physicians, Cancer Care Center staff

POSITION PERFORMANCE AREA/EXPECTATIONS

+ Appropriately schedules tests/procedures/interpreters; accurately transcribes and communicates information to team members.

+ Facilitates physician/team members’ requests in a courteous and prompt manner.

+ Collects all information ahead of New Consult and Follow-up visits; communicates this information at least 2 days ahead of visit.

+ Maintains department files, physician records, and patient charts ensuring accurate placement and confidentiality of information; assists in ensuring records are complete.

+ Accurately arrives patients into the scheduling system daily by verifying patient identifiers.

+ Updates registration monthly making sure insurance information is accurate and passed on to Financial coordinators as it becomes available.

+ Greets and provides information/direction to patient/family, physicians, and other team members according to customers’ needs.

+ Communications with all aspects of the Cancer Care Center for coordination of patient care.

+ Assist Financial Coordinator in information gathering, certification of benefits and completion of chart as necessary.

+ Collection of co-pays per patient, per visit.

+ Knowledge of new patient, check-in, check-out roles, and responsibilities to cover as needed.

+ Assists to room patients and enter information into the EHR in the Yorkville clinic.

POSITION REQUIREMENTS

+ High school diploma / GED preferred.

+ CPR preferred.

+ Epic experience preferred.

+ Bilingual (Spanish) abilities are highly desirable.

RUSH salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects RUSH’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Benefits can be found here .

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected].