• ARC Service Specialist - Oracle Expense

    HUB International (Riverside, CA)


    Hi, we’re **HUB** . We are proud to be one of the largest insurance brokers in the nation, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization. Our Hub Financial Center is looking for candidates in the position below.

     

    We are currently hiring an **ARC Service Specialist - Oracle Expense** in the **Hub Financial Center (HFC),** the centralized accounting team for HUB International. The position reports directly to the Accounting Resource Supervisor and performs as part of a team that functions as an accounting resource for the client service and accounting teams.

     

    About The ARC

     

    The **Accounting Resource Center (ARC)** is the Accounting Help Desk for the HFC. The Oracle Expense team is part of the ARC. The ARC’s customers include the regional servicing teams, regional leaders, and the regional finance teams. Although we are part of Accounting, the ARC team does not perform any Accounting functions.

    About You

    + Do you love to help, train, and support your teammates?

    + Are you the go-to in the office for the "How do I?" questions? And do you always have the answers?

    + Are you good at problem solving and enjoy researching issues to find the answer?

    Duties may include some or all of the functions shown below

    + Respond to emails and calls from Operations requesting assistance with Oracle expense related questions or issues.

    + Research “what went wrong” including cell phone app related issues.

    + Provide training for new staff and acquisitions on Oracle Expense reporting.

    + Provide training as needed on how to enter an expense report including set up and bank information.

    + Follow up to make sure end result is obtained

    + Work with the Accounting units or Oracle team to ensure that requests are completed and must have the ability to assist with special projects regarding Oracle expenses as needed.

    + Duties as otherwise assigned

    Essential Traits and Experience

    + High School Diploma Required

    + Strong Technology Skills

    + Oracle Expense report experience highly desired

    + Excellent verbal and written communication skills

    + Strong customer service skills and enjoys working with people

    + Understand that teaching someone how to find the answers is more important than just providing the answer

    + Strong critical thinking and problem solving skills

    + Good eye for detail

    + Be able to work independently and provide results

    + Ability to work well with a remote team

    Other:

    + This is a hybrid position with the flexibility to work from any of our office locations across the U.S. and Canada.

    + We welcome candidates from anywhere in the U.S. or Canada, but the role requires the selected team member to be available until 5:00 PM Pacific Time, Monday through Friday.

     

    _The expected salary range for this position is  $21.00  to $28.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, retirement matching, paid-time-off benefits, eligible bonuses, and commissions for some positions. _

     

    **Disclaimer** : “By applying to this job and providing your mobile number, you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies.”

     

    Department Accounting & Finance

     

    Required Experience: 2-5 years of relevant experience

     

    Required Travel: No Travel Required

     

    Required Education: High school or equivalent

     

    HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

     

    E-Verify Program (https://hubinternational.jobs/e-verify/)

     

    We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected] . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.