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Description

Key responsibilities include:

+ Establish, record, and uphold system protocols to maintain a stable network infrastructure

+ Deploy innovative technologies and enhance the robustness of existing systems

+ Oversee network health, resolve performance issues, plan system upgrades, and liaise with architects and external partners

+ Diagnose connectivity problems across LAN and WAN environments using various diagnostic tools

+ Protect network assets by implementing access controls and security policies

+ Administer firewall configurations in accordance with current cybersecurity standards

+ Provide updates on network operations and oversee associated initiatives

+ Schedule quarterly updates for network, storage, and server hardware to ensure firmware is current

+ Set up and manage routing/switching hardware, SIP-based voice services, and essential firewall configuration

+ Maintain and configure data storage and computing platforms

+ Deliver remote technical assistance to field engineers and users during system deployments

+ Address and fix installation-related issues during initial setup phases

+ Oversee IP management and hosted infrastructure within data center environments

+ Work closely with project managers, engineers, and help desk personnel to ensure seamless operations

+ Gather requirements and develop or maintain tailored solutions for internal stakeholders

+ Engage in team meetings to communicate progress and share technical insights

+ Record help desk support activities and resolutions

+ Contribute to the creation and refinement of technical documentation and QA processes

+ Assist in software testing and updates that influence network performance

+ Offer helpdesk support outside regular hours, including participation in on-call rotations

+ Guide and train junior IT personnel while promoting skill-sharing across the team

+ Handle multiple critical projects concurrently with effective prioritization

+ Keep supervisors informed with regular updates on project developments

Requirements Firewall Technologies, Cisco Routers, Active Directory, Cisco Networking, LAN - Local Area Network, WAN - Wide Area Network, WLAN, VoIP, VOIP - Voice Over IP, VoIP System, Mimecast, SAN - Storage Area Network Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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