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Develops, implements, and manages the incident management program and operations. Acts as a point of escalation for junior peers.

Core Responsibilities

+ Leads the incident response team in addressing and managing the aftermath of a security breach or attack. Manages the resolution of the most complex security related issues elevated from staff and clients.

+ Consults on the development of multi year incident action plans and leads the implementation. Ensures the delivery of solutions in a timely manner.

+ Reviews and oversees incident requests, priorities, escalation, and resolution activities. Works to ensure a balance between operational and information security needs. Identifies computer security requirements for new systems and or processes under development.

+ Monitors and improves the documentation and reporting processes for incident status and results. Identifies opportunities to improve the efficiency and effectiveness of processes and procedures.

+ Partners with stakeholders across the enterprise to identify and analyze vulnerabilities. Consults on incident management and mitigation.

+ Represents the department in meetings with leadership and audit team. Applies results of audits and determines resolution strategy.

+ Trains and coaches junior staff on incident response procedures and serves as an escalation point for inquiries and issues.

+ Participates in special projects and performs other duties as assigned.

Qualifications

+ Minimum of five years related work experience, with at least three years of information technology or security experience.

+ Undergraduate degree in Computer Science or information technology-related field or equivalent combination of training and experience required. Graduate degree preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.