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Job Summary

As a Technical Lead you will be responsible for overseeing the technical aspects of projects within the Field Services domain. With a hybrid work model you will collaborate with cross-functional teams to ensure the successful delivery of solutions. This role requires a minimum of 2 years and a maximum of 5 years of experience in technical leadership with a focus on innovation and efficiency.

Responsibilities

+ Lead the technical planning and execution of projects within the Field Services domain to ensure timely and successful delivery.

+ Oversee the development and implementation of technical solutions that meet client requirements and industry standards.

+ Provide technical guidance and support to team members fostering a collaborative and innovative work environment.

+ Collaborate with cross-functional teams to align project goals with business objectives and ensure seamless integration.

+ Analyze and troubleshoot technical issues implementing effective solutions to minimize downtime and enhance productivity.

+ Develop and maintain technical documentation ensuring accuracy and accessibility for team members and stakeholders.

+ Monitor project progress and performance identifying areas for improvement and implementing corrective actions as needed.

+ Ensure compliance with company policies and industry regulations maintaining a high standard of quality and safety.

+ Facilitate communication between technical and non-technical stakeholders ensuring clarity and understanding of project goals.

+ Drive continuous improvement initiatives leveraging new technologies and methodologies to enhance service delivery.

+ Manage project resources effectively optimizing team performance and ensuring efficient use of time and materials.

+ Evaluate and recommend new tools and technologies that can enhance the Field Services capabilities and drive innovation.

+ Support the development of team members through mentoring and training promoting professional growth and skill enhancement.

Qualifications

+ Possess strong technical skills in Field Services with a proven track record of successful project delivery.

+ Demonstrate excellent problem-solving abilities with a focus on innovative and efficient solutions.

+ Exhibit strong communication and interpersonal skills with the ability to work effectively in a hybrid work model.

+ Show proficiency in technical documentation and project management tools ensuring accurate and timely reporting.

+ Have experience in leading cross-functional teams fostering collaboration and driving project success.

+ Display a commitment to continuous learning and improvement staying updated with industry trends and best practices.

+ Hold a degree in a relevant technical field with certifications in project management or technical leadership being advantageous.

Certifications Required

Certified ScrumMaster (CSM) ITIL Foundation Certification

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.