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At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Operations Specialist, Transaction Services Team (BP&BM)

Job Overview

As a Transaction Services Analyst/Specialist, you will oversee and process purchase orders (POs) for the Marketing team within the Strategy & Operations area. You will provide expert guidance on SAP purchasing policies and internal procedures, supporting the team with PO enablement, case reviews, and delivering high-quality assistance through the Marketing Services Request Center (MSRC). A strong understanding of SAP systems (Ariba, ISP, CRM, SAC) and exceptional customer service skills are essential

Key Responsibilities

• Provide purchasing guidance and process purchase orders requests for the Marketing team within the Strategy & Operations area through the MSRC platform.

• Conduct training sessions for relevant topics and review cases with the Transaction Services team to ensure process efficiency.

• Monitor the MSRC Dashboard to ensure timely processing of requests, redistributing Help Requests as needed.

• Support SAC Access requests and provide purchasing guidance via MSRC.

• Create and update SAC Line Items to support marketing operations and planning.

• Address ad-hoc purchasing needs quickly and efficiently.

• Collaborate with tech teams to improve MSRC forms, identifying issues, testing updates, and deploying fixes.

• Resolve issues by working closely with cross-functional stakeholders (GPO, Controlling, OEC, Marketing, etc.).

• Provide reporting to guide decision-making and track performance.

Minimum Requirements

• Minimum of 5 years of experience in purchasing or operations roles.

• Degree in Business Administration, Marketing, Operations, or a related field.

• Fluent in English (written and spoken); additional languages are a plus.

• Strong communication skills with a high attention to detail.

• Excellent analytical and problem-solving skills.

• Ability to thrive in fast-paced, multicultural environments and collaborate effectively across teams.

• Proficiency in SAP tools and platforms, including Ariba, ISP, SAC Planning, CRM, and MSRC.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs\_and\_hiring/employee\_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

**Compensation Range Transparency** : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 79100 - 134600(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical\_usage\_of\_AI\_in\_the\_recruiting\_process/?locale=en\_US) .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 437635 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid