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Transmission Control Center Operations Manager
- Southern Company (Lithia Springs, GA)
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JOB SUMMARY
The Transmission Control Center (TCC) Floor Manager will lead the Area Desk team in providing safe and reliable operations for the Georgia Integrated Transmission System (ITS) in accordance with the NERC Reliability Standards, ITS agreements, and other established guidelines and procedures. The Area Desk team directs real-time operations, including daily switching to establish safe clearances for construction and maintenance activities, monitoring system alarms for loading, outage, or equipment issues, maintaining system voltages at reliable levels, and responding to system events to isolate faults and restore service to customers. The Area Desk team is also responsible for notifying affected stakeholders during system events and for directing field employees in performing switching operations during routine and emergency conditions. The Area Desk team operates 24x7/365 days per year.
+ This position is responsible for a team of ~80 employees, including supervisors and NERC certified Power System Coordinators (PSC). Important aspects of the role include:
+ Developing first line supervisors and all aspects of ensure safety and operational excellence, setting a vision, defining strategies for improvement, driving a positive culture, and all aspects of performance management
+ Ensuring the successful development of PSCs: progressing candidates to shift readiness and NERC certification, continuing education to ensure ongoing compliance with NERC CEU requirements, and Operational Readiness training and drills to ensure preparedness and compliance for all planned and unplanned events in accordance with NERC operating requirements
+ Leading floor operations during major storms and other emergencies, planning for major events, and engaging with a wide range of internal and external stakeholders to support the success of their projects and events
+ The successful candidate will gain technical and leadership expertise in many areas of System Operations including safe switching and clearances, power system analysis, generation dispatch, emergency restoration, Energy Management Systems (EMS), renewables integration, NERC compliance, the Georgia ITS, and Physical/Cyber security
+ The successful candidate will build strong working relationships throughout Power Delivery, Southern Company, and with industry peers
JOB REQUIREMENTS
+ 4-year Bachelor’s Degree Required _(Engineering Degree preferred)_
+ Systems Operations experience in a Transmission Control Center, TOP/RC, or RTO preferred
+ Transmission-related leadership experience required, multiple areas preferred _(Transmission Operations, Transmission Maintenance, Transmission Construction, Transmission or Area Planning, Transmission Design (Sub/Line/P&C), Transmission Protection & Control Field Services, Transmission Protection and Control Applications)_
+ Experience as a leader of leaders is a plus
+ Knowledge of Georgia ITS operating practices, GPC storm and system restoration practices, NERC and FERC requirements applicable to Operations, Transmission construction and maintenance practices related to Operations, and customer service related to Operations is a plus
MAJOR JOB RESPONSIBILITIES
+ Demonstrate leadership in Our Values: Safety First, Intentional Inclusion, Act with Integrity, and Superior Performance. Builds trusting relationships through personal integrity. Creates an inclusive, psychological-safe environment where all team members grow and prosper
+ Ensure Safe and Reliable operation of the GA ITS in real-time and the operations planning horizon
+ Developing people through clear, challenging goals and assignments providing frequent, actionable feedback
+ Effective performance management for supervisors and individual contributors
+ Able to work across organizations with diverse stakeholders to deliver process improvements and efficiencies
+ Ability to communicate complex information and guidance simply and concisely across diverse audiences
+ Must serve in periodic on-call rotation to support 24x7 operations
+ This role involves occasional travel (~10%)
+ Ensure the Resiliency of the grid and prepare our team for a wide range of natural and manmade threats
+ Lead in our Culture of Compliance and ensure compliance with NERC, FERC, and other requirements
+ Support the floor in the areas of daily technical assistance, data integrity, operator tools and procedures, process improvements, communication aids, drills, major events, reliability reporting, and compliance
+ Lead in our Learning Culture to promote life-long growth and continuous improvement
+ Continuously plan and train for succession and grow broad bench strength for all roles
**Georgia Power** is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the Company's promise to 2.6 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable, and affordable energy at rates below the national average, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power focuses on delivering world-class service to its customers every day and the Company is recognized by J.D. Power and Associates as an industry leader in customer satisfaction. For more information, visit www.GeogiaPower.com and connect with the Company on Facebook (Facebook.com/GeorgiaPower), Twitter (Twitter.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
Job Identification: 14868
Job Category: Engineering
Job Schedule: Full time
Company: Georgia Power
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