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Hours of Work :

8-5

Days Of Week :

M-F

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job:

In this highly technical, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The Epic Analyst supports many users and departments within the healthcare system.

Your Job Requirements:

• Bachelor's degree in Information Systems or related field is preferred.

• 1-4 years of healthcare IT experience is required.

• Epic certification and one or more years working with Ambulatory is strongly preferred.

• Functional knowledge of EHR software

• Proficiency in MS Office applications

• Demonstrated customer service skills

• Previous experience

The **3M Encompass & Engage One/Epic Analyst** is a highly technical, fast-paced, and challenging position. You'll collaborate with multidisciplinary team members to provide the very best care for our patients. The **3M Encompass & Engage One/Epic Analyst** supports the functionality of 3M Solventum modules for Methodist Hospital Coders, CDI Specialists and Clinicians, and its communication with Epic.

This position requires knowledge of 3M Solventum product lines including CRS, 3M 360 Encompass and 3M Engage One, along with Epic CDI and Epic Hospital Coding functions, in order to troubleshoot, build and maintain 3M/Epic workflows and functionality.

• Bachelor's degree in computer science, Information Systems, or related specialty, and/or equivalent experience.

• Epic Hospital Coding Certification is required and one or more years working with Epic is preferred.

• A general understanding of Epic clinician workflows is strongly preferred.

• At least one year experience working with both 3M 360 Encompass and 3M Engage One functions are required; a 3M Engage One Implementation preferred.

• Experience with 3M/Solventum product updates, interfacing and all five related servers required.

• Ability to communicate effectively, orally, and in writing with various levels of staff

• Ability to effectively work cross-functionally with other application teams

• Ability to work as a team player

• Ability to work independently

• Proficiency in MS Office applications

• Effective organizational and time management skills.

• Work closely with public; ability to retain composure, interact with tact

• Works with confidential patient information

• Plan, design, test, implement, support, and maintain functionality related to 3M Solventum and Epic Hospital Coding

• Performs monthly 3M updates and coordinates downtimes with HIM and CDI leaders.

• Demonstrates ability to manage many jobs at one time, balancing resources, priorities, deadlines and time. The work is highly technical, and the incumbent is often required to work independently. Demonstrates ability to per sonally complete all aspects of a project.

• Understands and is able to articulate user needs, problems, and determines feasibility of solutions. Uses clinical knowledge to assist in supporting clinical applications. May be called upon as a technical resource for other project teams.

• Communicates with project leaders, other analysts, clinical leadership and users to develop system requirements.

• Develops design specifications, implementation of new functionality and/or features in the software including, but not limited to reports, database dictionaries, or scripts.

• Mentors team members as necessary and informs leadership team of all events pertaining to the operations of assigned applications and projects.

• Maintains current, detailed system documentation for assigned application

• Strives to achieve accurate, reliable, and timely service

• Stay abreast of functionality improvements in new versions and testing during upgrades and take advantage of available resources to improve knowledge and understanding of the system

• Test new releases and apply specialized knowledge and experience to the process to ensure that version upgrades function smoothly

• Provision security roles for supported end users

• Manage help desk tickets, phone calls, emails, etc.

• Take initiative for your professional growth

• Be engaged and eager to build a winning team

**Other duties as assigned

General Job Summary:

Working collaboratively with users of 3M Solventum and Epic, will be responsible for coordinating aspects of support, maintenance, and evaluation of 3M/Solventum. Serves as a resource person for the daily operational issues of the hospital’s clinical systems. Interacts with users sharing knowledge and skills.

Essential Duties and Responsibilities:

1. Act as a Clinical liaison between IS Department and Patient Care Areas. With assistance from HIM and CDI leaders, develops education literature and training programs for the clinical applications. Provide education to staff regarding 3M/Solventum (40%)

2. Act as the IS project leader for new implementations and updates to IS’ clinical applications. Collaborate with the staff involved in implementations, training and support in coordinating evaluation of development efforts, in planning pilot and full implementations of new features, and in processing user feedback and requests. (25%)

3. Maintain a detailed understanding and working knowledge of the current system, its functions and its relationship to other information systems within the enterprise; as well as maintain membership on, or consultation to, committees, work groups, or task forces as needed to communicate and facilitate the ongoing progress of the development, implementation, and revision of the system. (20%)

4. Assist clinical staff in identifying cause and solution to computer issues while providing cross-training for other members of the IS staff with regard to 3M/Solventum. (5%)

5. Perform other duties as required or assigned. (3%)

Job Relationships:

Reports to:

Director of Epic Applications, Application Team Lead, and VP of Epic Information Systems

Supervises:

None

Minimum Knowledge, Skills and Abilities:

1. prior experience in healthcare environment

2. Demonstrated ability to function well under pressure

e in healthcare is preferred

• Familiarity with medical codes and terminology is very helpful.

• Ability to effectively work cross-functionally with other application teams

• Ability to communicate clearly

Your Job Responsibilities:

• Plan, design, test, implement, support, and maintain functionality related to Ambulatory

• Create, test, and document new build, workflows, changes, etc.

• Assist other application teams in the assignments of security roles and troubleshooting of security issues

• Manage help desk tickets, phone calls, emails, etc.

• Always look for ways to improve the patient experience

• Take initiative for your professional growth

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

+ TIME magazine Best Companies for Future Leaders, 2025

+ Great Place to Work® Certified™, 2025

+ Glassdoor Best Places to Work, 2025

+ PressGaney HX Pinnacle of Excellence Award, 2024

+ PressGaney HX Guardian of Excellence Award, 2024

+ PressGaney HX Health System of the Year, 2024

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by _Modern Healthcare_ , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:

+ TIME magazine Best Companies for Future Leaders, 2025

+ Great Place to Work® Certified™, 2025

+ Glassdoor Best Places to Work, 2025

+ PressGaney HX Pinnacle of Excellence Award, 2024

+ PressGaney HX Guardian of Excellence Award, 2024

+ PressGaney HX Health System of the Year, 2024

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.