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Maintenance Mechanic II

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Maintenance Mechanic II

Salary

$41,502.98 - $48,041.00 Annually

Location

USA, VA

Job Type

Permanent Full-time

Job Number

13532

Department

General Services

Division

Facility Maintenance

Opening Date

10/06/2025

Closing Date

10/16/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The General Services Department – Facilities Maintenance Division is responsible for maintaining critical City of Norfolk buildings and systems, ensuring safe, reliable, and efficient operations across diverse facilities. Within this division, the Central Energy Plant (CEP) team supports and services key downtown facilities including City Hall, the Slover Library, the School Administration Building, and the Norfolk City Jail. Staff at CEP play a vital role in keeping these essential government and community facilities operating safely and effectively.

The Maintenance Mechanic II – Central Energy Plant performs hands-on building and mechanical maintenance for multiple City facilities supported by CEP. The incumbent responds to service requests, completes corrective and preventative maintenance, and assists contractors as needed by providing site access, locating equipment, and serving as a liaison with building staff. This position requires strong mechanical aptitude, versatility across building systems, and the ability to interact professionally with City employees, jail staff, contractors, and the public. The role involves working both independently and as part of a team, troubleshooting and repairing equipment, and documenting all work through the City’s computerized work order system.

Essential Functions

+ Performs routine and corrective maintenance on pumps, motors, plumbing, lighting, and other building systems.

+ Troubleshoots and repairs basic electrical, HVAC support equipment, and mechanical issues as assigned.

+ Conducts preventative maintenance to ensure reliable operation of equipment and systems.

+ Escorts contractors and vendors through secure facilities, including the Norfolk City Jail, ensuring compliance with safety and security protocols.

+ Assembles and moves office furniture or equipment as needed within covered facilities.

+ Responds to service requests via radio or work order system and complete assigned tasks promptly.

+ Utilizes the City’s computerized work order management system (Asset Essentials or equivalent) to receive assignments and document work performed, hours, and materials used.

+ Communicates effectively with supervisors, co-workers, and building staff regarding the status of repairs.

+ Ensures all work is completed in a safe manner, following OSHA and City safety guidelines.

+ Maintains tools, equipment, and assigned work areas in clean and safe condition.

Education/Experience

High school diploma or GED equivalent.

At least two years of hands-on experience performing general building or mechanical maintenance. Basic knowledge of pumps, motors, plumbing, and electrical troubleshooting. Proficiency using computerized maintenance management systems (CMMS), preferably Asset Essentials (formerly Facility Dude), or a similar system.

Prior experience working in secure facilities or government buildings is strongly preferred.

Additional Information & Requirements

+ Valid Driver's License required.

Work Schedule:

+ Schedule will be Monday-Friday from 7am-3:30pm. Occasional overtime work will berequired due to facility emergencies and/or contractor work scheduling.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree or higher

04

Do you have at least two years of hands-on experience performing general building or mechanical maintenance?

+ Yes

+ No

05

Which best describes your experience with pumps and motors.

+ No experience

+ Limited exposure (assisted others)

+ Independently performed basic maintenance (lubrication, belt changes, etc.)

+ Independently performed advanced troubleshooting and repair

06

Have you previously worked in a secure facility (e.g., jail, courthouse, or similar)?

+ No, and I am not comfortable in that environment

+ No, but I am comfortable working in that environment

+ Yes, occasionally

+ Yes, frequently

07

Which best describes your experience with plumbing repairs (leaks, faucets, toilets)?

+ None

+ Limited (assisted with minor repairs)

+ Independently completed basic plumbing repairs

+ Performed advanced plumbing work, including fixture replacement or line repair

08

How comfortable are you documenting work in a computerized maintenance management system (CMMS)?

+ Not comfortable

+ Unfamiliar, but willing to learn

+ Somewhat comfortable; I’ve had limited experience

+ Very comfortable; I’ve used CMMS regularly

09

When troubleshooting building equipment, what is your typical approach?

+ Wait for direction from a supervisor

+ Perform basic checks, then call for help

+ Follow a systematic process to diagnose and resolve the issue

+ Immediately call in outside contractors

10

How do you prioritize multiple service requests?

+ First-come, first-served

+ Only by supervisor direction

+ Based on ease of completion

+ Based on urgency and impact to operations

11

How do you ensure safety while performing maintenance tasks?

+ Rely on common sense

+ Always follow OSHA and City guidelines

+ Follow established procedures when time allows

+ Safety sometimes isn’t possible when the workload is high

12

Which best describes your experience working with electrical systems (e.g., lighting, switches, outlets)?

+ None

+ Limited exposure (assisted others)

+ Independently completed basic repairs

+ Performed advanced troubleshooting and replacement

13

Have you ever had to coordinate with outside contractors to complete a repair?

+ No, and I’m not comfortable doing so

+ No, but I understand the importance

+ Yes, occasionally

+ Yes, frequently

14

What type of work environment do you prefer?

+ Mostly office-based

+ Mostly field-based (hands-on)

+ A mix of both

+ Flexible; comfortable in any environment

15

Do you have a valid driver's license?

+ Yes

+ No

16

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

17

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

18

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

19

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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