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Job Description

The ERP Functional Analyst will bridge the gap between business process and technology. This role’s primary responsibility is to provide P21 functional support to our business users. As a functional analyst, they will also be responsible for analyzing business requests and translating them into functional requirements within the capabilities of our Epicor Prophet 21 ERP system. They will partner with our technical / development resource(s) to implement solutions that meet our evolving business needs. This includes understanding the master data requirements for items, customers, suppliers, vendors, etc. to support our business functions within P21. The role will also support ERP upgrades, data migrations, configuration updates and integrations with external systems. This position will collaborate with ERP business users, stakeholders, and external vendors to implement project initiatives aligned with business requirements.

The ideal candidate is process-oriented and brings both, strong technical acumen with data and business acumen to help inform & influence our team's continued growth and evolution. This individual will thrive in a start-up like environment and enjoy a blend of supporting the day-to-day application needs of the business while working on the longer-term alignment to our company’s roadmap objectives.

Essential Duties and Responsibilities:

• Consult with existing users to enhance utilization of the software and to increase organizational operational efficiencies and understanding of the systems capabilities

• Translate business requirements into functional specifications.

• Perform non-development system configuration updates to enable business functions.

• Create and execute test plans to validate system changes.

• Be able to listen, assess, prioritize user issues, and provide them with recommendations on how best to utilize the Prophet 21 system to resolve their issues or help them to achieve their business goals

• Provide detailed documentation and training of hardware and software changes, upgrades, and purchases

• Offer constructive suggestions to users at all levels of technical experience

• Document test scripts and system configuration

• Lead teams through user acceptance testing through implementation

• Provide functional support, knowledge transfer and training on business facing applications

• Cleaning, analyzing, and prepping data for system mass-uploads to ensure accuracy and configured properly to meet outcomes

• Support acquisition activities to properly merge systems and processes to current organization

$100,000 to $120,000 - Exact compensation may vary based on several factors, including skills, experience, and education.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 4+ Years of experience in a functional analyst with Epicor Prophet 21 ERP

• Fundamental understanding of P21 processes and their dependencies within the application including Finance, Purchasing, Master Data Management, Inventory Management, Order to Cash, Wireless Warehouse, and Warehouse Operations,

• Dynachange and Business Rules experience / familiarity

• Self-starter, ability to work with minimal direct supervision

• End User Training and Support experience

• Ability to communicate technical concepts effectively to a broad group of end user abilities

• Be able to listen, assess, prioritize customer issues, and provide them with recommendations on how best to utilize the Prophet 21 system to resolve their issues or help them to achieve their business goals

• Communication skills

• Collaborative and consultative approach

• Excellent written and verbal communication skills

• Ability to proactively manage expectations at all levels

• Ability to effectively handle multiple competing priorities

• Accountability that delivers on commitments and holds others to the same

• Bachelor's degree in IT, or equivalent