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Job Description

We are seeking a strategic and hands-on Transportation Manager to lead all aspects of transportation operations within a cross-dock facility. This role is responsible for overseeing 5 supervisors, 4 dispatchers, and total 170 home delivery drivers. Responsible for operational efficiency, cost control, and a high level of customer satisfaction. Key responsibilities include managing the transportation P&L, optimizing routing and service levels, overseeing fleet maintenance and yard operations, and driving performance through key metrics and continuous improvement initiatives. The role requires daily engagement with drivers and frontline staff, fostering a culture of accountability, ownership, and open communication. This is a fast-paced, ever-evolving environment where the ability to multitask, stay organized, and lead through change is essential. The ideal candidate will be a proactive leader who takes full ownership of team results, drives improvement, and is comfortable navigating conflict and coaching conversations to build a strong, high-performing culture.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years total leadership experience in an operational background, including 1–2 years managing supervisors (flex on industry relevancy in transportation, warehouse, operations, industrial, manufacturing, etc.)

Proven ability to lead large teams - must have directly overseen at least 5 staff members

Strong leadership presence with a willingness to hold teams accountable, have tough conversations, and navigate conflict constructively

Highly organized and capable of multi-tasking in a fast-paced, evolving environment

Demonstrated ability to drive KPIs, lead process improvements, and follow through on performance metrics

High level of ownership - must take full responsibility for team outcomes

Comfortable with daily coaching conversations, especially with frontline staff and drivers

Must show initiative, a desire to learn, eagerness to advance professionally. Bachelors degree

Experience in transportation/dispatch

Experience in start-up or dynamic operations is a plus