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Job Description

Evergreen, Insight Global’s Manage Service Division, is partnering with a local utility company to support the Electric Planning Policy and Modernization team and We’re seeking a highly organized and proactive Business Analyst to support the development and implementation of a large-scale data portal handling billions of rows of public and internal data. This role bridges the gap between regulatory requirements and technical execution—translating complex needs into clear business requirements and user-friendly documentation.

Key Responsibilities

• Collaborate with internal teams to interpret regulatory requirements (e.g., CPUC mandates) and define the end goals and vision for data products

• Develop business requirements for developers based on stakeholder sessions and regulatory inputs

• Write technical and functional documentation, including proof-of-concept materials

• Create and maintain user guides, data dictionaries, and tutorial content for internal and external audiences

• Support user training sessions, presentations, and email communications in coordination with regulatory teams

• Ensure clarity and consistency in documentation for offshore development teams with varying levels of technical fluency

• Provide light user support (not heavy troubleshooting), focusing on enablement and training

• Maintain a strong understanding of the data structure (GIS and tabular formats), even if not directly processing the data

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Electrical system knowledge – foundational understanding of electric utility data and infrastructure

• Exceptional organizational skills – ability to manage complex documentation and workflows; self-assess and continuously improve

• Strong communication skills – comfortable engaging with internal teams, offshore developers, and regulatory stakeholders

• Advanced writing ability – capable of producing both technical and functional documentation, and reframing technical content for user-friendly formats • Experience writing business requirements and translating technical concepts for diverse audiences

• Familiarity with GIS data and tabular data formats (e.g., Excel columnar data)

• Exposure to large-scale data systems or portals (billions of rows)

• Experience with technical writing, especially user-facing documentation (not a full-time tech writer role)

• Understanding of data governance and quality concepts