• Director of UX Design

    Insight Global (Mason, OH)


    Job Description

    We are seeking a visionary Director of Design to lead and inspire our Product Design team. In this role, you will oversee the design strategy, execution, and cross-functional collaboration to create best-in-class user experiences. Reporting to the Senior Director of Digital Customer Experience, you’ll shape the design culture, recruit and lead a team of talented designers, and drive innovation that aligns with business goals.

    Day to Day:

    • Define and execute the overall UX and product design strategy to align with business objectives and customer needs.

    • Build, mentor, and manage a high-performing team of designers, fostering career growth and development.

    • Manage external design resources as needed.

    • Drive cross-functional collaboration with Product, IT, Marketing, and other departments to ensure seamless execution of user-centered designs.

    • Advocate for design thinking and user-centered methodologies across the organization.

    • Establish UX standards to be used consistently across all applications.

    • Oversee the end-to-end design process, including User Journey Mapping of the Online to Offline experience, ensuring consistent delivery of exceptional user experiences across all touchpoints.

    • Establish and maintain scalable design systems and processes to support a growing product portfolio.

    • Use data-driven insights and user research to inform design decisions and measure success.

    • Represent the design team and its vision in executive meetings, communicating design impact and strategy to stakeholders.

     

    pay: 130,000-168,000

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • Roughly 10+ years of experience in Product/UX Design, with at least 5 years in leadership roles.

    • Industry experience (preferably b2b but b2c with b2b knowledge is okay)

    • Proven track record of managing and scaling design teams in fast-paced environments.

    • Expertise in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools.

    • Deep understanding of user-centered design principles, usability, accessibility, and research methodologies.

    • Experience with design systems and building scalable frameworks for consistent UX delivery.

    • A portfolio showcasing your ability to drive impactful design strategies and deliver innovative solutions. • Jira software experience