"Alerted.org

Dispatcher

Specialized Recruiting Group

1 Positions

ID: 82828

Posted On 10/06/2025

Job Overview

Specialized Recruiting Group is seeking candidates for a Dispatcher position with a reputable Dubuque company. The Dispatcher plays a key role in ensuring efficient and timely delivery operations while supporting both internal teams and external customers. This position is responsible for scheduling, routing, and communication with field personnel, maintaining accuracy in delivery coordination, and ensuring high-quality customer service.

Key Responsibilities

+ Coordinate daily delivery routes and schedules to maximize efficiency and meet service expectations

+ Serve as a primary communication link between delivery drivers, customer service teams, and management

+ Monitor delivery activity and update systems with real-time information on order and route status

+ Review and process delivery requests to ensure accuracy and compliance with company procedures

+ Maintain and update route plans, ensuring consistency with operational goals and customer commitments

+ Identify and resolve delivery issues promptly to maintain service standards

+ Communicate feedback, updates, and opportunities for improvement to management

+ Support process improvement initiatives by recommending adjustments to routing, dispatch, or communication procedures

+ Maintain accurate records of customer and delivery information within company systems

+ Adhere to company safety policies and operational standards

Education & Experience

+ High school diploma required; Associate’s or Bachelor’s degree preferred

+ Minimum 2–3 years of experience in dispatching, logistics coordination, or transportation management

+ Proficiency in Microsoft Office applications

+ Experience with routing software, GPS tracking systems, or business management tools preferred

Skills & Competencies

+ Strong communication and problem-solving skills

+ Ability to work collaboratively with internal teams and drivers

+ Excellent attention to detail and organizational ability

+ Adaptable and able to prioritize multiple tasks under time constraints

+ Customer-focused mindset with a commitment to service excellence

Primary Contact

1707166244319

Molly Wand

Executive Recruiter,

(563)583-1600

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

False

Job Details

Categories

Customer Service

Location

Dubuque, IA

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Pay/Salary

$60K-$70K

Qualifications

Education

High School/GED

Experience

2-5 Years

Company ID

36232

Job REQ #

\# Positions

1

Start Date

20251006

End Date

20251226

Featured Job

0

TH Ad

0

TH Comments

Similar Jobs

Service Coordinator (Dispatcher)

Managed Solutions Group

Share this Job

Specialized Recruiting Group

About the Company

Specialized Recruiting Group is an Express Employment Professionals company with a focus on Professional and Executive Search. We recruit and maintain a pipeline of highly skilled professionals in a variety of areas for interim/project assignments, contract-to-hire assignments, and permanent (direct hire) placement. Our team is uniquely equipped to help companies find the talent their business needs, and help talented professionals take the next step in their careers.

Specialized Recruiting Group is proud to serve the communities of Dubuque, Waterloo, and Southwest WI with a full offering of recruiting, training, and human resource services. Since we opened our doors, we have focused on not only helping companies find top talent, but also helping them develop and retain talent.