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Company description

Arc is the lead shopper and retail agency within Publicis Groupe. In an era of unprecedented disruption, where the customers you seek actively resist brands like never before, everything we do is in service of making your brand irresistible. We call it Irresistible Commerce. And it starts by employing insights and data to uncover what’s standing in the way of growth. Then we deploy irresistible creative solutions to build connected shopping experiences that are personal, valuable and delightful for your customers. The results simultaneously drive brand sales and love. Helping us become WARC’s #1 Specialty Retail Agency with groundbreaking work recognized by Adweek, ANA Reggie Awards and Effies.

Overview

As a Sr. Project Manager, you will learn how to partner with account leads, as well as other agency resources, to maintain the production and delivery of great work (this includes: running multiple smaller projects and supporting more senior level roles on larger projects at the guidance of the Project Manager).

Responsibilities

+ Efficiently lead all aspects of and complete projects of varying sizes within specified timelines and budget constraints

+ Actively provide insight & direction to project teams into developing innovative solutions for clients as well as tactically handling the day to day project operations and communications

+ Actively coordinate all aspects of the project: issues/risks, schedule, budget, quality control, communications, team and client relationships every day

+ Coordinates with account leads on scope, timing and client expectations

+ Lead the project team to review prioritised work and determine the suitable project delivery method per client assignment brief. Manage projects and teams to approved budgets

+ Collaborate with Account Director to pinpoint suitable staffing for project requirements and improve the efficiency and optimization of the team, when relevant

+ Establish and build professional relationships with clients and internal departments while ensuring ongoing client satisfaction. Maintain a balance in communication between establishing a client partnership and ensuring that key clients/internal collaborators/decision makers have day-to-day project contact.

+ Work closely with the client and project team on an ongoing basis to ensure project deliverables are clearly defined, met, and understood. Work with Account to oversee the development of project deliverables and ensure they are aligned with creative brief.

+ Lead, empower and foster coordination/communication across project teams

+ Prepare and maintain project documentation: project plans, status reports/daily hot sheets, risk assessments, change requests, and resource requests

Qualifications

+ Minimum of 5 years of project management experience in managing multi-phased, complex marketing campaigns

+ Successfully managed large and small projects simultaneously in a marketing agency

+ Expert knowledge of project management principles, methods & techniques: scope management, project planning, financial (budgeting, forecasting, tracking, reporting)

+ Experience managing multiple tracks of a project as an integrated program, with differing timelines, deliverables and expectations

+ Proven ability to manage all levels of projects from simple to complex.

+ Strong sense of the creative process.

+ Ability to manage internal and client stakeholder expectations.

+ Ability to effectively balance longer-term strategic issues with day-to-day tactical project issues.

+ Experience leading and motivating a cross-functional project team within budget and schedule constrains while meeting or exceeding client’s expectations

+ Experience managing digital projects (dynamic landing pages, software programs, social, animated banners), print (POP), and :10-:60 Video (educational)

+ Working knowledge of PPM tools (Smartsheets, predecessor timeline creation) and Microsoft Office

+ Highly organized, flexible, ability to adapt to unique situations and projects; able to thrive in changing, dynamic environment

+ Professional, high degree of diplomacy and business acumen

+ Stays abreast of industry, client and category trends

+ Presentation, training and client facing skills.

Additional information

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

+ Paid Family Care for parents and caregivers for 12 weeks or more

+ Monetary assistance and support for Adoption, Surrogacy and Fertility

+ Monetary assistance and support for pet adoption

+ Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance

+ Tuition Assistance

+ Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more

+ Matching Gifts programs

+ Flexible working arrangements

+ ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)

+ Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Arc is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $73,910 - $106,260 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 11/06/2025.

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