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**Job Title:** Analyst III

**Work Place Flexibility:** Hybrid

**Legal Entity:** Entergy Services, LLC

This position can be filled in Little Rock, AR, The Woodlands, TX or New Orleans, LA .

Summary:

The Entergy team is seeking an analyst who develops and maintains an understanding of customer experience, business processes, and provides analysis of data that is meaningful/actionable to leadership. This position will provide solutions and drive initiatives and project implementation engaging both Entergy business and Entergy IT stakeholders as well as IT support vendors. Works with senior analysts, data scientists, data engineers, and functional managers to define scope and objectives of a wide variety of projects. The role is highly visible and will work with multiple stakeholders. This role will interact periodically with senior leadership and provide tactical and strategic support on multiple levels.

Job Duties/Responsibilities:

+ Assigned larger portions of project work and provided with latitude to define scope and objectives of own analysis. May develop initial recommendations.

+ Provides leadership to junior analysts related to quality control and data consistency.

+ Reviews functions and structures of business area to avoid overlapping and duplication

+ Manages data documentation using a consistent methodology and nomenclature to ensure that analyses are preserved for future use.

+ Performs and leads quality control analysis to ensure accuracy and rationale.

+ Works within the scope and framework of larger projects defined by senior analysts or functional manager.

+ Facilitate sharing of technical business knowledge end to end.

+ Partner with data scientists, data engineers, and business leads to search out premier utility designs as we move toward future functionality for our customers

+ Prioritize new enhancement requests and identify necessary resources for development/delivery

+ Liaise between business, data science, data engineering, and vendor in support of project/enhancement delivery including requirements gathering/development, testing, and progress tracking

Minimum Requirements

Minimum education required of the position:

+ Bachelor's Degree in a technical or business-related field required or equivalent work experience.

+ Desired: Master's Degree and/or project management certification.

Minimum experience required of the position

+ Analyst I: 0-2 years of professional experience

+ Analyst II: 2-4 years of professional experience

+ Analyst III: 4-6 years of professional experience

Minimum knowledge, skills, and abilities required of the position:

+ Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint and Jira.

+ Prefer candidates with strong proficiency in SQL, including writing complex queries, optimizing database performance, and analyzing large datasets.

**Primary Location:** Louisiana-New Orleans Louisiana : New Orleans || Arkansas : Little Rock || Texas : The Woodlands

**Job Function** :Professional

**FLSA Status** :

Relocation Option:

**Union description/code** :

**Number of Openings** :1

**Req ID:** 120857

**Travel Percentage** :Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please clickhere (https://jobs.entergy.com/content/EEO/?locale=en\_US) to navigate to EEO page, or see statements below.

**EEO Statement:** The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

**Accessibility:** Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click **here ([email protected]?subject=Accessibility)** and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

**Additional Responsibilities:** As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

EEI Testing:

One way that Entergy has found to identify and assess the abilities and skills needed for certain jobs is through pre-employment testing. If this position does require an EEI test, the type of test will be located under the qualifications section of the job posting. If you are invited to a test session, we strongly recommend you review and complete the practice test as well as review the testing brochure for your respective test. The test brochure will give you critical information on the test such as time allocated and **Pre-employment Testing:** of questions. Also, keep in mind that the actual test is timed; you should practice timing yourself while doing the practice tests. The practice test information and test brochures can be located by going to the EEI website, http://www.eei.org/practicetests , numberLogon ID: entergy, password: practice test (2 words). Travel expenses incurred in connection with EEI testing are non-reimbursable.

In addition to EEI testing there is also Fit-for-Duty testing which will identify and assess the abilities and skills needed for certain jobs. If this position does require Fit-for-Duty testing, the type of test will be located under the qualifications section of the job posting.

WORKING CONDITIONS:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

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