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Join our team as a Clinical Review Manager\!

We are seeking a quick learner who is self\-motivated and capable of working independently\. The ideal candidate will be able to efficiently navigate and disseminate clinical information in a timely manner\. Proficiency in Microsoft products \(Word, Excel, Outlook, Teams\) and the ability to function in multiple applications simultaneously are essential\.

**Responsibilities** :

+ Research clinical information received from providers using CMS guidelines \(LCDs/NCDs, Internet Only Manuals, MCG platform\) to ensure members receive the appropriate services necessary to meet their medical needs\.

**Key Details** :

+ Fast\-paced environment with high case volume\.

+ Team members take incoming provider calls daily from 9 AM\-6 PM EST\.

Join our team and make a significant impact on the quality of care our members receive\!

Job Responsibilities

+ Initiate referrals to ensure appropriate coordination of care\.

+ Seek the advice of the Medical Director when appropriate, according to policy\.

+ Assists non\-clinical staff in performance of administrative reviews

+ Performing comprehensive provider and member appeals, denial interpretation for letters, retrospective claim review, special review requests, and UM pre\-certifications and appeals, utilizing medical appropriateness criteria, clinical judgement, and contractual eligibility\.

+ Occasional weekend work may be required\.

+ Must be able to pass Windows navigation test\.

+ Testing/Assessments will be required for Digital positions\.

+ Effective 7/22/13: This Position requires an 18 month commitment before posting for other internal positions\.

Job Qualifications

_License_

+ Registered Nurse \(RN\) with active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Law\.

_Experience_

+ 3 years \- Clinical experience required

_Skills\\Certifications_

+ Proficient in Microsoft Office \(Outlook, Word, Excel and PowerPoint\)

+ Working knowledge of URAC, NCQA and CMS accreditations

+ Must be able to work in an independent and creative manner\.

+ Excellent oral and written communication skills

+ Strong interpersonal and organizational skills

+ Ability to manage multiple projects and priorities

+ Adaptive to high pace and changing environment

+ Customer service oriented

+ Superior interpersonal, client relations and problem\-solving skills

+ Proficient in interpreting benefits, contract language specifically symptom\-driven, treatment driven, look back periods, rider information and medical policy/medical review criteria

Number of Openings Available

1

Worker Type:

Employee

Company:

BCBST BlueCross BlueShield of Tennessee, Inc\.

Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law\.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices \(https://www\.bcbst\.com/docs/equal\-employment\-opportunity\.pdf\)

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity\. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via\-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered\. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means\.

As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health since 1945\. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow\.

At BCBST, we empower our employees to thrive both independently and collaboratively, creating a collective impact on the lives of our members\. We seek talented individuals who excel in a team environment, share responsibility, and embrace accountability\.

We're also seeking candidates who are proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously\. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST\.

BCBST is a remote\-first organization with many employees working primarily from their homes\. Each position within the company is classified as either fully remote, partially remote, or office based\.

BCBST hires employees for remote positions from across the U\.S\. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York\. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense\.If the position requires the individual to reside in Chattanooga, TN, they may be eligible for relocation assistance\.