"Alerted.org

Administrative Support Coordinator

Position Overview

We are seeking a proactive and detail-oriented Administrative Support Coordinator to join our customers team. This multi-faceted role is ideal for someone who thrives on helping others succeed, enjoys learning new systems, and takes pride in keeping operations running smoothly. The coordinator will serve as the operational backbone of the company, supporting multiple departments and ensuring efficient communication and documentation.

Core Responsibilities

_Administrative Support_

+ Answer incoming calls and handle customer inquiries with professionalism

+ Qualify leads and schedule appointments

+ Prepare weekly reports and organize company information

+ Purchase office supplies as needed

_CRM Management & Support_

+ Master and teach Acculynx CRM system functionality

+ Support team members in effective CRM usage

+ Assist with CRM data entry, tracking, reporting, and troubleshooting

+ Ensure consistent CRM usage across departments

_Departmental Assistance_

+ Accounting Support: Assist AP/AR Specialist with administrative tasks and financial documentation

+ Sales Support: Coordinate with Sales Manager, prepare documentation, support lead qualification, appointment scheduling, and maintain sales records

+ Production Support: Assist Production Manager with administrative tasks, roof measurement reports, and subcontractor documentation; ensure insurance compliance

_Operational Support_

+ Assist with onboarding employees and subcontractors

+ Help develop and refine company systems

+ Ensure company-wide compliance

+ Facilitate cross-departmental communication and documentation

_Documentation_

+ Help draft policies and procedures

+ Maintain accurate documentation for insurance, bonds, and warranties

_Professional Development_

+ Attend industry conferences and participate in training events

Key Skills & Qualifications

_Technical Skills_

+ Strong proficiency with Acculynx CRM (or similar systems)

+ Comfortable with Google Workspace, Microsoft Office, Company Cam, and measuring/estimating tools

+ Accurate data entry, reporting, and documentation

+ Ability to navigate multiple systems and platforms

_Communication Skills_

+ Professional, friendly phone manner

+ Excellent written communication for emails and documentation

+ Effective cross-departmental communication

+ Patience and clarity when training teammates

_Organizational Skills_

+ Strong attention to detail and accuracy

+ Ability to multitask and manage priorities efficiently

+ Excellent time management and report preparation

+ Experience supporting compliance, insurance, and documentation processes

_Administrative Skills_

+ Lead qualification and prioritization

+ Scheduling coordination for various team members

+ Maintaining organized records

+ Efficient report creation

Key Characteristics

+ Adaptability: Comfortable shifting between tasks and priorities

+ Initiative: Proactive, self-starter, and ownership of administrative processes

+ Team-Oriented: Supportive, collaborative, and resourceful

+ Reliability: Consistent follow-through and dependability

+ Professional Demeanor: Embodies integrity, quality, initiative, and ownership

+ Detail-Oriented: Maintains accurate records and meets compliance requirements

+ Service-Minded: Enjoys helping others and supporting the team’s success

+ Problem-Solver: Resourceful, critical thinker who handles challenges calmly

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.