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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Workday Center of Excellence (CoE) Delivery Lead

We are seeking an experienced and visionary Workday CoE Delivery Lead to establish and manage a high-performing offshore Workday delivery team. This leadership role is pivotal in building scalable delivery capabilities, ensuring excellence in implementation and support, and aligning offshore operations with the U.S.Bank Workday strategy.

Key Responsibilities

Team Leadership & Delivery Management

• Establish and lead the offshore Workday CoE team, including recruitment, onboarding, mentoring, and performance management.

• Oversee end-to-end delivery of Workday implementations, enhancements, integrations, and support services.

• Collaborate closely with onshore stakeholders to ensure alignment with business objectives, delivery timelines, and quality standards.

• Define and enforce delivery best practices, governance frameworks, and configuration standards.

• Ensure adherence to Workday methodology and client-specific compliance requirements.

• Drive continuous improvement, innovation, and automation across delivery processes.

• Serve as the primary escalation point for offshore delivery issues and risks.

Strategic & Technical Initiatives

• Enhance Integration, Automation, and Monitoring.

• Strengthen Security, Compliance, and System Health.

• Establish and manage Change Advisory Board (CAB) processes for offshore delivery to ensure structured change management and risk mitigation..

• Drive adoption of new Workday features and coordinate release readiness across offshore and onshore teams..

• Collaborate with vendors and partners to enforce architectural best practices and ensure scalable, secure solutions.

Basic Qualifications

- Bachelor’s degree, or equivalent work experience

- Five to six years of relevant experience

Required Skills & Qualifications

Technical Expertise

• Deep knowledge of Workday HCM, Finance, or Payroll modules.

• Hands-on experience with Workday Studio, EIB, Core Connectors, PICOF, and Workday Extend is a plus.

• Proficiency in Workday Reporting, Security, and Business Process configuration.

• Strong understanding of integration architecture, data migration, and tenant management.

• Familiarity with Agile tools such as Jira and Confluence.

Leadership & Delivery Excellence

• Proven track record in leading offshore delivery teams, preferably within a CoE or shared services model.

• Strong Agile project management skills, with experience in scaled Agile environments.

• Exceptional communication, stakeholder engagement, and conflict resolution capabilities.

• Ability to manage multiple priorities and deliver results under tight timelines.

• Experience in defining and tracking delivery metrics, KPIs, and SLAs.

Preferred Qualifications

• Workday certifications in relevant modules.

• 10+ years of overall experience, with at least 5 years in Workday delivery.

• Experience working with global clients and cross-functional teams.

_Location Expectations_

_The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days._

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

+ Healthcare (medical, dental, vision)

+ Basic term and optional term life insurance

+ Short-term and long-term disability

+ Pregnancy disability and parental leave

+ 401(k) and employer-funded retirement plan

+ Paid vacation (from two to five weeks depending on salary grade and tenure)

+ Up to 11 paid holiday opportunities

+ Adoption assistance

+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

E-Verify

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.