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The PBM Operations New Initiative Business Product Manager leads a team to manage enterprise-wide initiatives by acting as a strategic liaison among business sponsors, architects and technology teams, ensuring smooth management of stakeholder relationships and business requirements. Responsibilities include people management of stakeholder relationships and business requirements. Responsibilities include people management, coaching, project prioritization, stakeholder collaboration, and fostering a high-performing team culture, while qualifications require experience in relationship management, product ownership, agile methodologies, and strong communication skills.

Key Responsibilities

Managerial Excellence

• Manages a team of new initiative product owners, including hiring, onboarding, coaching, and talent assessments.

• Trains the team on how to partner with key stakeholders to clarify and refine business requirements in partnership with business sponsors, Solution Architects and Capability Business Product Owners.

• Fosters a culture of emotional intelligence, critical thinking, and passion/drive individually and collectively.

• Intervenes on escalations from your team to guide discussions with cross-functional teams to ensure business intent is accurately captured into technical design.

• Innovates to improve team member and organizational effectiveness while managing their team’s health.

Operational Excellence

• Allocates people to projects thoughtfully to meet business stakeholder needs, product area strengths and business priorities.

• Promotes collaboration across cross-functional teams and ensure alignment with enterprise objectives.

• Sets clear goals and expectations, monitor progress, and provide feedback to support career growth.

• Helps to determine project prioritization and remove obstacles from your initiative BPOs projects.

Relationship Excellence

• Acts as a strategic liaison among business sponsors, architects and capability business product owners ensuring smooth management of stakeholder relationships and business requirements.

• Develops deep relationships with key business stakeholders that your team will interact with daily.

• Communicates progress and updates regularly to stakeholders when needed.

Qualifications

• High school diploma required; Bachelor’s degree preferred.

• 3+ years of experience in relationship management, product ownership, or architecture.

• Prior experience managing direct reports or leading teams preferred.

• Excellent communication, facilitation, presentation, and organizational skills.

• Solid knowledge of agile methodology and tools (e.g., Jira).

• Demonstrated business, technical, and financial acumen.

• Proven ability to manage multiple projects and priorities in a fast-paced environment.

• Strong problem-solving capabilities and comfort with ambiguity.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 100,700 - 167,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._