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Job Title

TCHATT Phone Line Coordinator

Agency

Texas A&M University Health Science Center

Department

Psychiatry and Behavioral Science

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Project Coordinator II, under general supervision, supervises, coordinates, and assists with the completion of projects. Develops and coordinates project plans through full implementation.

What you need to know

Please note: This position is grant funded; future employment may be contingent upon future funding.

Other Factors: This position is NOT eligible for Alternative Work Location benefits

Required Education and Experience:

+ Bachelor’s degree in applicable field or equivalent combination of education or experience.

+ Four years of related experience in project coordination/administration.

Preferred Qualifications:

+ Fluent in Spanish

Knowledge, Skills, and Abilities:

+ Ability to multitask and work cooperatively with others.

+ Knowledge of word processing and spreadsheet applications.

+ Knowledge of standard proofreading.

+ Ability to prioritize, manage multiple projects, and meet deadlines.

Responsibilities:

Project Management and Coordination

+ Coordinates incoming phone calls related to TCHATT program, triaging needs of patients, families, and service providers to ensure program staff can meet their needs.

+ Coordinates data flows between TCMHCC programs and other Psychiatry department clinics, facilitating patient care.

+ Coordinates the development, design, purchase, installation, and implementation of new services.

+ Maintains database integrity, security, and accuracy.

+ Coordinates multiple work streams to ensure cross-project dependencies and impacts are identified and managed.

+ Prepares forecasting and progress reporting against milestones, budgetary updates, and the change management process for review.

+ Develops and assesses projects. Coordinates project activities including project initiation, value assessments, work plan development, estimating, and project controls.

+ Monitors and prepares reports on financial activity for assigned projects.

Compliance and Policy Oversight

+ Ensures compliance with applicable regulations.

+ Interprets policies, rules, and regulations and ensures they are followed.

+ Coordinates with vendors and others in the delivery and support for systems and services.

Team Supervision and Leadership

+ May supervise staff and students.

Reporting and Documentation

+ Writes reports and other related materials.

+ Works to determine project needs.

Why Texas A&M University ?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

+ Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums

+ 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

+ Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)  each month

+ Automatic enrollment in the  Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

+ Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

+ Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

+ Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance)  for completing a degree while a Texas A&M employee

+ Living Well, (https://livingwell.tamu.edu/) a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.