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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

+ ​​​The Benefits Specialist/Sr. Specialist is a member of the Benefits team within the People organization and will be responsible for administration and delivery of health and welfare plans.

+ This role will interface with other Benefits and Retirement team members and external benefits administrator or other vendors to support operational excellence and the delivery of Joint Collective Bargaining Agreements (JCBA) provisions and a positive team member experience as it relates to health and welfare benefits.

What you'll do

+ Comprehensive experience with annual enrollment, from planning and preparation to execution and post-enrollment support.

+ Collaborate with team members, participants, and internal stakeholders to resolve benefits-related issues in a timely manner

+ Analyzes employee benefits data to monitor the administrative accuracy of health and welfare plans, including dental, vision, flexible spending and savings accounts, income protection benefits, and other voluntary benefits

+ Interpret benefit administration rules, plan requirements and labor agreements

+ Creates process maps and documents requirements related to the delivery of benefits

+ Drives accountability of external vendors by validating data to ensure the highest quality delivery of service in accordance with benefits delivery rules and service levels

+ Drive continuous process improvements to enhance the team member and retiree experience, ensuring the highest efficiency in the administration process

+ Create reports and presentations to increase transparency and educate employees on benefit options

+ Performs other duties or ad-hoc projects as assigned to drive business objectives

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor’s degree or equivalent experience/training

+ 3 years minimum Benefits administration experience

+ 3 years annual enrollment experience

+ Direct involvement in executing cross-functional projects

Preferred Qualifications- Education & Prior Job Experience

+ Experience in project management

+ Proficient in Excel-based data analysis with strong written and verbal presentation skills

+ Working knowledge of benefit plans

+ Prior vendor management experience

Skills, Licenses & Certifications

+ Must have strong working knowledge of Microsoft Office software, including Excel, Outlook, Word, and PowerPoint

+ Ability to travel (15-25%)

+ Detail-oriented with strong organizational skills and the ability to multi-task and effectively prioritize work, with emphasis on accuracy, timeliness, and operational excellence

+ Ability to independently research issues using strong analytical and problem-solving skills

+ Strong interpersonal and communication skills, with the ability to present ideas clearly across all levels in business-friendly language.

+ Effective team player with the ability to collaborate, as well as work independently

+ Must meet strict deadlines, with the ability to adapt in a fast-paced, changing, and complex benefits environment

+ Highly self-motivated and self-directed

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.