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Description

AWS’ Infrastructure Physical Security Team is looking for a Data Center Security Manager with experience working in critical infrastructure installations, ideally data centers.

As a Data Center Security Manager you will be tasked with driving operational security excellence in several facilities located within a short driving distance. Your vigilance will drive a culture of quality and support proactive identification of physical security vulnerabilities for remediation. You will interface and direct security vendors involved in new security construction, repairs, daily security operations, patrols, and planning. You will extract metrics and observe improvements by looking at hard data available. You will advise and recommend security systems improvements and design and will lead security awareness training for data center occupants. You will write and implement security procedures and directorates, reports, develop presentations, and advise leadership on the status of physical security operations.

Key job responsibilities

- Lead daily operational security across a data center campus

- Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness

- Experience with workflow ticketing and extraction/development of performance metrics

- Lead security investigations across campus facilities

- Oversee physical security vendors that provide guards, electronic security systems, door construction/repair, fencing, and access controls

- Distill overarching security strategy into daily tactics to reach management goals

- Oversee security construction projects

- Provide security awareness training to data center personnel

- As this is a GovCloud region, the selected candidate requires US Citizenship or equivalent status

A day in the life

Program Management Activities

Lead cross-functional security initiatives and strategic projects across multiple facilities

Develop and maintain security program roadmaps and implementation timelines

Coordinate with regional teams on standardization of security processes and procedures

Track program metrics, KPIs, and deliverables through project management platforms

Facilitate stakeholder meetings and communicate program status to leadership

Vendor Management and Procurement

Oversee contract security force performance and service level agreements

Manage relationships with security technology vendors and service providers

Review and approve vendor quotes for security system repairs and upgrades

Coordinate Purchase Order (PO) creation and budget management for security services

Conduct vendor performance evaluations and contract compliance reviewsSecurity System Review and Incident Response

Review overnight security incidents and alarm reports from contract security personnel

Analyze CCTV footage and security system alerts through monitoring platforms

Respond to any escalated security incidents requiring immediate attention

Coordinate with Security Operations Center for 24/7 monitoring updates

Daily Stakeholder Coordination

Conduct morning briefings with security supervisors and personnel

Review daily activity reports and compliance with security procedures

Coordinate with data center operations and engineering teams on planned maintenance activities requiring security support

Business Partner Support and Approvals

Process secure area access requests and checkpoint approvals

Review and approve facility recording requests for infrared scanning and photography

Manage security system masking/unmasking requests for maintenance activities

Conduct meetings with infrastructure delivery, logistics, and decommission teams

Construction and New Build Activities

Participate in milestone walk-downs for ongoing construction projects

Review physical security design standard compliance during construction phases

Coordinate with security program managers on security installations and programming

Manage secure zone operations during construction phases

Audit and Compliance Activities

Conduct weekly building, campus, and perimeter inspections

Perform monthly security equipment calibration audits

Execute security checkpoint assessment testing with approved test devices

Review and update security compliance documentation in management platforms

Repair and Maintenance Coordination

Troubleshoot malfunctioning security devices (cameras, door mechanisms, card readers)

Coordinate with vendors for security system repairs and programming

Create and manage repair tickets through ticketing systems

Oversee change management processes for security-related work

Secure Operations Management

Oversee secure media destruction events and disposal procedures

Manage two-person verification compliance for sensitive operations

Coordinate secure equipment transfers and handling procedures

Review and approve secure area exit workflows for decommissioned equipment

Investigation and Incident Management

Conduct security investigations including media reconciliation procedures

Document findings and coordinate with investigation teams

Manage security audit findings and remediation efforts

Coordinate with legal, HR, and management on sensitive security matters

About the team

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Basic Qualifications

- 4+ years overseeing security operations

- 4+ years Project Management experience

- 4+ years working with security vendors and contractors

- 3+ years creating process improvement procedure

- 3+ years in Program Management /Vendor Management.

Preferred Qualifications

- Bachelor’s degree and/or equivalent professional experience in corporate or government security environment with excellent verbal and written communications skills in a professional work setting

- 4+ years writing detailed reports

- 3+ years of overseeing security vendors that provide guards and electronic security systems

- 2+ years of root-cause analysis experience

- 2+ years creating and implementing emergency planning programs and physical security countermeasures

- Familiarity with security program automation, implementation and various Access/Intrusion Control Systems

- Ability to interpret program objectives, develop project schedules and manage adherence to established timetables

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $72,100/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.