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*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. * Job Information* Salary Range: $98,800 - $165,100 The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! Primary Role • The Lead Enterprise Systems & Technical Operations is the go-to person for designing technical solutions. This includes making critical decisions on architecture, technologies, and frameworks. She/he will be the key focal point for day-to-day enterprise systems technical operations and support and interact directly with IT, business, and partners. • Primary technical point of contact for other teams and must be able to translate complex technical concepts into language that non-technical stakeholders can understand. • Responsible for the technical design and development of systems that meet specifications, requirements, and overall business needs. • Responsible for identifying and managing technical debt. This involves proactively refactoring code, recommending improvements, and ensuring that new development doesn't create future problems. • Provide technical guidance to the team, helping developers resolve roadblocks, debug complex issues, and understand new technologies. • Work with project managers and Application owners to break down high-level business requirements into detailed technical tasks, estimate timelines, and allocate work. • Provide technical leadership, mentoring, and code reviews for development teams. • Ensure compliance with data governance, security, and regulatory standards. • Perform performance tuning to improve performance over multiple functions . Key Accountabilities • 6-10 years development experience in ABAP/JAVA (SAP Stack) on ECC/ERP 6.0 or later releases and S/4 HANA with an emphasis on ERP and ISU Modules. • Proficiently using the ABAP Cloud development model, which restricts developers to a specific set of released APIs and objects. • Experience with writing code using modern ABAP syntax and patterns, such as the ABAP RESTful Application Programming Model (RAP) for building Fiori apps and OData services • Designing and building integrations and extensions on SAP Business Technology Platform (BTP). This includes using services like SAP Integration Suite for connecting SAP systems with each other or with third-party applications. • Deep Technical Knowledge in modern SAP: Expertise in SAP S/4HANA, SAP Fiori, the ABAP RESTful Application Programming Model (RAP), and SAP BTP. • SaaS and Cloud: A strong understanding of SaaS applications, public APIs, and integration patterns (e.g., REST, OData). • Collaborating with functional SME’s and key users to build extensions using lowcode/no-code tools and frameworks available directly in S/4HANA • Understand modern integration patterns, particularly the use of released APIs and events for connecting systems. • Knowledgeable about the different ways to extend the SAP core without modifying it. • Expertise in user experience (UX) and developing modern, responsive, and rolebased applications. • Strictly following the established governance rules and development guidelines to prevent "unclean" code from being introduced. • Hands-on development skills with Strong ABAP/4 Programming experience including SmartForms, User-exits, BADI’s, AMDP, RESTful APIs and SAP Gateway, UI5, HTML5 (including JavaScript, CSS, HTML, SQL), Fiori, and SAP Web Dynpro, BRF+ framework • Ability to multitask and manage multiple deliverables and projects at the same time • Ensure all enterprise applications are supported with repeatable best practices including ITIL oriented Incident Management, Problem Management, Release Management, and Tier support models • Continuously optimize practices, processes, techniques including driving these with partners • Ensure 24/7 operations and support across all enterprise systems • Provide clear and transparent feedback to IT peers, senior leadership, and business teams • Cultivate a customer / employee orientation across all team members and peer teams • Problem-Solving: The ability to quickly diagnose and solve complex technical problems, often under pressure. • Leadership without Authority: The ability to influence and guide a team based on technical credibility and expertise rather than formal authority. Knowledge/Skills Knowledge & Competencies: • Understanding of SAP ISU Utilities • Understanding of SAP finance integration with different modules/systems • SAP Activate and test methodologies knowledge • Knowledge of end-to-end development process • Experience with SAP Solution Manager CCLM (Decommissioning cockpit, ATC etc.). • Gateway O-Data performance analysis • Knowledge of the Enterprise Information Management industry and related products – OpenText products preferred. Understanding of cloud computing technologies (SaaS, PaaS, MPC, etc.) is an advantage Soft Skills: • Excellent interpersonal and communication skills and proven ability to work effectively at all levels in the organization • Strategic skills to develop long term visions and the ability to translate them into actionable roadmaps that are broadly accepted • Proven track record of successful team leadership and development • Positive “glass half-full” attitude, pleasant to work with, focused on customer satisfaction • Detail oriented, Proactive, persistent, passionate, creative, flexible, and dependable • Strong customer and user experience focus • Good presentation skills engaging a variety of audiences potentially up to the EL Experience/Education • Bachelor’s in Computer Science / Information Technology / Information Systems / Accounting or Business or related field of Engineering • Masters or MBA preferred • Minimum of 6 -10 years of experience with SAP development and support in the ISU and ERP and experience with at least two full SAP system implementations Travel Requirements Work Environment Standard office environment Competencies Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*