• Area Manager, AMXL

    Amazon (Jessup, PA)


    Description

    Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow.

     

    Key job responsibilities

     

    - Manage and develop a team of Team Lead and PAs

     

    - Lead operational teams on a shift, deal with issues, and positively impact site performance

     

    - Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence

     

    - Work closely with other support teams, including HR, Finance, Health and Safety, and Security

    - Design and deliver initiatives across the sites to improve operational performance

    A day in the life

     

    You’ll lead shifts at one of our operational sites. You’ll also be the key link between a number of teams, including finance, safety and operations integration teams. That means you’ll be close to the day-to-day operations at your site but also contribute to new ways to innovate at your site.

     

    A typical day will involve meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand. Every day will also involve mentoring and coaching your team. You’ll be a source of leadership and support your team to be the best managers they can be.

    About the team

    Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

     

    We have ambitious plans to expand our specialist fulfillment centres and delivery stations across India. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and program management, and everyone plays a crucial role in growing this part of the business.

    Basic qualifications

    - 2+ years of employee and performance management experience

     

    - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

     

    - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

    Basic Qualifications

    - 1+ years of employee and performance management experience

     

    - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

     

    - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

     

    - Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

    Preferred Qualifications

    - 1+ years of performance metrics, process improvement or lean techniques experience

     

    Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

     

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

     

    Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $63,600/year in our lowest geographic market up to $82,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.