• Patient Service Specialist - Medical Front Office

    Select Medical (Frisco, TX)


    Overview

     

    Baylor Scott & White Institute for Rehabilitation

     

    Frisco (Blue Star), TX

     

    Patient Service Specialist (PSS)

     

    Hours: vary between Monday - Friday 7am - 7pm, Saturday Hours 7am -1pm

     

    Full Time

     

    Compensation depends upon candidate’s years of experience and internal equity.

     

    This is an entry-level position.

     

    Starting salary:** **$18 - $25 per hour** **based off experience

    Benefits of becoming a Patient Service Specialist with us:

    Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

     

    + Health, Dental, and Vision insurance; Life insurance; Prescription coverage

    + Paid Time Off (PTO) and Extended Illness Days (EID)

    + A 401(k) retirement plan with company match

    + Short and Long Term Disability

    + Personal and Family Medical Leave

    + PSS Ladder Program

    *Eligibility and effective dates vary

    Responsibilities

    We are seeking a highly organized, detail oriented, and flexible individual who thrives in a fast-paced environment. The ideal candidate will be a team player who can also work independently, consistently delivering outstanding customer service and ensuring task are completed efficiently and accurately. We process referrals and complete intake procedures; schedule patients and manage appointment logistics; Perform data entry and maintain accurate records; Verify insurance and obtain authorizations; Review benefits and discuss copay with patients; Prepare and close daily reports while supporting any additional administrative tasks as needed.

     

    + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

    + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

    + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

    + Collects toward patient responsibility at each visit.

    + Scan and maintain medical documents.

    + Reconciles and posts charges daily and other reporting to ensure clean claim processing.

    + Responds to all request for information from patients, other department and physicians.

    + Maintains office, orders supplies and manages mail.

    + Willingness to adjust schedule to center needs.

    + Travels Attends all mandatory meetings and in-service education programs.

    + Travels to non-home location center or other site for coverage when necessary.

    Qualifications

    + HS diploma or GED is required

    Preferred Experience

    + Customer service experience

    + Knowledge of insurance verification

    + Healthcare, medical, or dental office administration

     

    Additional Data

     

    _Equal Opportunity Employer including Disabled/Veterans_

     

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    **Job ID** _345044_

    **Experience (Years)** _1_

    **Category** _Administrative - Administrative Services_

    **Street Address** _3800 Gaylord Parkway, Suite 130_