"Alerted.org

Description We are looking for a dedicated Property Front Office staff member to join a nonprofit organization in Grand Rapids, Michigan. As the first point of contact for residents and visitors, you will play a vital role in fostering a welcoming and supportive environment for an affordable housing community. This Contract to permanent position offers an opportunity to contribute to a meaningful mission of helping individuals transition to stable living.

Responsibilities:

• Greet residents and visitors with professionalism and provide assistance with inquiries or daily needs.

• Manage incoming calls using a multi-line phone system and direct them to the appropriate departments.

• Coordinate resident services such as package deliveries, transportation assistance, and access to shared spaces.

• Promote community engagement by encouraging participation in activities and maintaining organized common areas.

• Monitor building access points to ensure a safe and controlled entry process.

• Address conflicts or incidents calmly and report any safety concerns to management.

• Support the preparation of rooms for new residents and report maintenance needs promptly.

• Maintain cleanliness and organization in common areas, courtyards, and parking lots.

• Facilitate communication between residents and internal teams to address their support needs.

• Model respectful and collaborative behavior to reinforce a positive community atmosphere. Requirements • High school diploma or equivalent is required.

• Prior experience in receptionist duties, hospitality, or resident support is preferred.

• Proficiency in handling multi-line phone systems and managing inbound calls is essential.

• Ability to work flexible schedules, including evenings, weekends, and holidays.

• Strong interpersonal and communication skills to interact with individuals from diverse backgrounds.

• Physical capability to lift up to 50 lbs and perform tasks involving prolonged standing or walking.

• Must obtain First Aid certification within 180 days of starting employment.

• A valid driver’s license may be required, depending on specific duties. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .