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Description We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.

Responsibilities:

• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.

• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.

• Build strong relationships with clients to encourage loyalty and repeat business.

• Translate or explain product information and marketing materials for multilingual audiences when needed.

• Collaborate with internal teams to streamline processes and enhance the customer experience.

• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.

• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.

• Handle inbound and outbound calls efficiently to address customer needs.

• Utilize call center systems and tools to ensure seamless communication and record-keeping. Requirements • At least 1 year of experience in customer service, preferably in a call center environment.

• Strong communication skills, including active listening and problem-solving abilities.

• Ability to multitask effectively in a fast-paced setting while staying organized.

• Bilingual or multilingual skills are highly preferred, with a focus on Mandarin, Vietnamese, Spanish, or French.

• Familiarity with call center systems and processes is required.

• Knowledge of or interest in skincare, beauty, or network marketing is a plus.

• Positive attitude and customer-first approach in all interactions. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .