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Adecco is seeking an Inside Sales/Service Representatives for one of our clients in Tempe.

Some time on Forklift may be required.

Job Summary

• This is an Inside Sales & Service - Parts position based out of the Tempe?Customer Center. The role includes sales support from the time of inquiry to delivery, which requires parts identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. As the ISS Representative becomes more experienced, he/she is able to continue to support the outside sales force with more depth in lead generation, market intelligence, and contact with current customers.?For the most experienced, they may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.?

Responsibilities

• Handling inbound customer requests to generate sales of compressed air products, services, and parts.

• Assist customers with parts identification and generate quotes for customers to ensure quotes successfully transition to orders.

• Manage these orders to ensure delivery schedule is achieved.

• Act as key customer contact to provide information to customers on complete sales cycle from quote through delivery.?

• Mentor peers and share best practices with those less experienced as needed.

• Manage inventory to stocking levels. Ensure the order process is complete and error-free.

• Ensure environmental, health and safety compliance as it relates to the role.?

• Operate forklift in Parts Warehouse within compliance, as a back up to full time Inventory Specialist.

• Ensure that all paperwork, purchase orders, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.

• Prepare all sales and activity reports, presentations, studies and research as requested.?

Basic Qualifications

• High school diploma or GED required

• Associates Degree or 2-3 years of relevant experience required; Bachelor’s Degree preferred

• Technical background highly preferred

• Proficiency in Microsoft Office computer applications required; ability to navigate internal software programs will be needed after hire

• SalesForce experience a plus

• Forklift certification a plus, but not required (we'll certify you!)

• This position is periodically physical and may require use of hands, fingers, walking, stooping, and kneeling.? It requires employees to occasionally lift and or move up to 40+ lbs.

Key Competencies

• Uses data analysis and excellent processes to help predict problem areas and identify areas of opportunity.

• Ability to communicate effectively to all teammates, providing responses and updates timely

• Excellent multi-tasking skills to receive information and requests via multiple media methods

• Excellent written & verbal communication skills

• Organizational skills – ability to manage time and multi-task.

• Thinks and acts strategically

• Customer service focus – understand the need, solve problems, and respond in an efficient manner

**Pay Details:** $33.00 to $37.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.