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Job Title: Front Desk Coordinator

Job Description

We are seeking a Front Desk Coordinator with a strong customer service experience to join a dynamic and growing practice. The ideal candidate will have experience in hospitality or a similar field, with an emphasis on making an excellent first impression for incoming patients.

Responsibilities

+ Make an excellent first impression for all incoming patients.

+ Check patients in and out for appointments and manage the clinic-wide schedule.

+ Monitor and facilitate patient compliance and readiness for their initial visit.

+ Schedule a wide array of appointments for patients and anesthesia for the surgical center.

+ Process patients’ payments and create receipt batches for Finance.

+ Utilize technology effectively, including Outlook, EMR systems, and payment platforms.

Essential Skills

+ Associate or Bachelor Degree.

+ Strong customer service skills.

+ Comfortable working in a growing and fast-paced environment.

+ Friendly with good interpersonal skills.

+ Tech-savvy and comfortable using computers.

Additional Skills & Qualifications

+ Hospitality experience preferred, such as work in a spa, hotel, or retail.

+ Experience in a front desk role in a medical office is a plus but not required.

+ Phlebotomy certification is advantageous.

+ Flexibility with schedule; start time between 6-8am with potential for weekend shifts.

+ A polished and professional demeanor.

Work Environment

The role is based in a busy fertility clinic located in Manhattan. The candidate must be able to start between 6am and 8am, working an 8.5-hour shift from Monday to Friday, with rotating weekends and holidays. The clinic has a team of 12 Medical Assistants and 4 providers, handling 15 patients per provider daily. The environment is fast-paced, offering opportunities for growth and internal promotions.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York,NY.

Application Deadline

This position is anticipated to close on Oct 21, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.