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Summary The Dayton VA Medical Center is hiring for a Program Analyst (Informatics) Device Technician. Primary functions is to support health informatics by optimizing EHR systems, analyzing workflows, developing reports, and coordinating with clinical and IT teams. Provides training, manages change, and assists with troubleshooting and maintenance of clinical devices to ensure reliable healthcare technology. Responsibilities Primary duties included but not limited to: Facilitate communication between clinical and business teams to support deployment, sustainment, and optimization of health IT systems Develop collaborative relationships with the Office of Information & Technology (OIT) to ensure alignment and support for informatics initiatives Coordinate with subject matter experts (SMEs) to inform decision-making and optimize informatics functions across the healthcare system. Support integration of patient care technology into clinical workflows by collaborating with biomedical engineering and clinical staff. Evaluate data content quality and reduce redundancy in data sources to improve interoperability across the organization. Develop reports and dashboards using tools such as SQL and SQL Server Reporting Services (SSRS) from VA data warehouses. Support EHR modernization by participating in the preparation, initiation, adoption, and optimization phases of implementation. Enhance EHR usability and interoperability to meet regulatory, accreditation, and legislative requirements. Assist in workflow analysis to identify opportunities for improvement from current ("as-is") to future ("to-be") states. Participate in system optimization efforts to ensure the EHR supports patient care and provider needs through continuous evaluation and testing Aid in requirements gathering and documentation for system enhancements in collaboration with end-users and SMEs. Deliver formal and informal training to facility staff on informatics tools and processes to support program success. Promote change management by using communication and leadership strategies to support organizational adaptation to new technologies. Maintain professional relationships and demonstrate interpersonal skills to collaborate effectively with internal and external stakeholders. Support educational initiatives that enhance informatics competencies and align with the strategic goals of the organization. Troubleshooting equipment issues and coordinating maintenance on clinical and informatics-related devices to ensure optimal functionality and minimal disruption to patient care. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday 0800 to 1630 Virtual: This is not a virtual position. Position Description/PD#: Program Analyst (Informatics)/PD99396S, PD993937S, and PD99397s Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications You may qualify based on your experience and/or education as described below: To qualify for this position at the GS-07 level, you must meet one of the following: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-5) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst - Informatics. Qualifying specialized experience includes knowledge and use of clinical software packages; prepares reports and presents information effectively; performs data communication channels to clinical and business teams to support deployment, sustainment, and optimize efforts; and preparing reports and graphical presentations of data. ~OR~ Education: 1 full year of graduate level education or superior academic achievement. Education at the graduate level must have been obtained in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. ~OR~ Combination: Equivalent combination of successfully completed education and specialized experience directly related to the work of the position as outlined above that meets the requirements of the position. Only education in excess of the first year (18 semester hours) may be used to qualify applicants for the GS-09 level. NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required. To qualify for this position at the GS-09 level, you must meet one of the following: Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst - Informatics. Qualifying specialized experience includes communicating among stakeholders to facilitate and support organizational change; applying a wide range of established practices, theories, and emerging information in relation to health care delivery, informatics, and applications; independently completes analytical projects related to process improvement; experience with data life cycle to include data design, collection, and management to input, retrieve, analyze, summarize, and present information; and knowledge and use of national database architecture and file structure. ~OR~ Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or an LL.B. or J.D., if related. The full performance level of this vacancy is GS09. The actual grade at which an applicant may be selected for this vacancy is in the range of GS07 to GS09. Physical Requirements: The work is requires long periods of walking, standing, bending, or climbing. Employees must be able to push heavy carts and carry equipment such instruments, laptops, and other similar materials. Education Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.