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Services & Software Account Executive

Apply (https://jobs.cisco.com/jobs/Login?projectId=1450614)

+ Location:Offsite, Iselin, New Jersey, US

+ Alternate LocationNew York City

+ Area of InterestSales - Product

+ Compensation Range290000 USD - 365400 USD

+ Job TypeProfessional

+ Technology Interest*None

+ Job Id1450614

(US ONLY) The application window is expected to close on: 10/16/25

Desired location is Iselin, New Jersey.

Meet the Team

As a Services & SW Account Executive and as a key member of the account team, you will be crucial in increasing Premium Services & SW offerings and penetration within our customers. You will collaborate with the extended account team: Account Manager, Sales Engineering, Solutions Architects, Software and Service Renewal Managers, Services Specialist Core, Delivery, Legal, Finance, and our Partner ecosystem to develop services strategies and drive new opportunities to closure.

Your Impact

In the Services & SW Account Executive role and as a key member of the account team, you will drive customer experience transformation & intimacy and lead the services strategy within our accounts. You will be crucial in increasing Premium Services &SW offerings and penetration within our customers and in increasing our New, Recurring Annual Services ACV, a very important financial metric for Cisco. You will provide leadership in the customer account with respect to Cisco Services & SW and drive the execution of customer/partner-facing activities to a conclusion in a quality, timely, and appropriate manner. It will be important for you to develop a deep knowledge of the customer and their needs to ensure you can provide a first-class solution. You will be the guide on Cisco strategic services & SW and advise the sales team and/or partner on the best services solution to achieve customer outcomes and value realization throughout the customer lifecycle.

+ Drive customer experience transformation & intimacy.

+ Be responsible for the services & SW strategy within our accounts.

+ Increase Premium Services offerings and penetration.

+ Enhance New, Recurring Annual Services ACV.

+ Provide leadership and drive execution of customer/partner-facing activities.

Minimum Qualifications:

+ 5+ years of sales experience in related technology fields.

+ Knowledge of Cisco’s or a competitor’s Professional/Advanced Services portfolio.

+ Expertise in Outside-In / Consultative selling.

Preferred Qualifications:

+ BA/BS degree in technology related fields or marketing/management

+ Software Selling Experience

+ ITIL Certification

+ 5+ years of services sales experience in IT or related industry.

+ Uncovers and understands customer strategies and objectives; identifies and handles multiple buyer personas (c-level, technical, economic, etc.). Ability to tailor messages to an appropriate audience.

+ Understanding of Key Drivers and Strategic Imperatives of relevant Industry.

+ Solution selling skills aligned to each customer’s unique business problems and strategic objectives.

+ Ability to develop trusted relationships based on a deep understanding of the customer's perspective.

+ Collaborate and drive cross-functional team within Cisco through influence to desired outcomes.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.