• Help Desk Analyst - Onsite

    MSys Inc. (Columbus, OH)


    Job summary:

    Title:

    Help Desk Analyst - Onsite

    Location:

    Columbus, OH, United States

    Length and terms:

    Long term - W2 or C2C

     

    Position created on 10/07/2025 03:06 pm

    Job description:

    * Inperson interview *** Long term contract ***Onsite****Candidates will work onsite in Franklin or Madison County. **

    Job Description:

    Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.

     

    + Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures.

    + Diagnoses, analyzes, and resolves issues forcustomers across multiple technological domains.

    + Interfaces with other platforms from bothhardware and software perspectives.

    + Provides informal mentorship opportunities topeers and/or lower-level staff through conversation, observation, or technicaldocumentation.

    + Responds verbally and in writing to questionsand concerns.

    + Performs other duties as assigned.

    + Strong experience supporting Windows 11

    + Experience with file server management, activedirectory, GPO settings.

    + Travel is required

    Required Skills:

    + Diagnoses, analyzes, and resolves issues for customers across multiple technological domains 3 Years

    + Strong experience supporting Windows 11 3 Years

    + Experience with file server management, active directory, GPO settings 3 Years

    + Very extensive knowledge with Windows 11, active directory, GPO settings 3 Years

    + Demonstrates strong technical proficiency in operating systems (Windows, macOS) 3 Years

    + Experience with the Service Now IT service management application. 3 Years

    Contact the recruiter working on this position:

    The recruiter working on this position is Fazal(Shaji Team) Uddin

    His/her contact number is +(1) (703) 4684697 His/her contact email is [email protected]

     

    Our recruiters will be more than happy to help you to get this contract.