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**Job Family:** Brightly Software

**Req ID:** 479394

Who We Are:

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

What You Can Expect:

As a consultant you will deliver professional services to clients. You will work directly with clients (either on site or virtually), to drive the implementation process and empower them to quickly make use of their Brightly products. You will conduct a broad range of consultation, training, data transfers, and implementation assistance for our Brightly products which is mainly deployed in the Public Sector.

What you’ll be doing:

* Traveling to client locations to consult, implement, train and support users (Up to 50% domestic travel)

* Virtually providing consultation, structured training courses, configuration, data transfers, report writing and implementation assistance

* Providing feedback and input on client-industry and EAM best practices

* Leveraging existing client data and processes to effectively implement Brightly’s software

* Collaborating with other teams to ensure clients receive outstanding service

* Providing succinct handoff documentation and prescribe necessary follow-up activities for clients’ implementation needs. Correctly document and communicated activities and results both internally and externally.

* Relaying critical client and market needs to the Product Management team, to guide decision making in our Agile Development Cycle

* Promptly engaging project coordinators and other Brightly stakeholders when implementation projects stall

* Continuously seeking new knowledge and development within Brightly products, client industry, processes, and professional skills.

What you need to have:

* 5+ years of consulting or software implementation experience

* Experience using or implementing EAM software

* Prior experience in the public sector specifically in public works or water and sewer utilities

* High comfort level presenting to and interacting with clients at all organizational levels

* Excellent oral, verbal, and written communication

* Must demonstrate advanced capabilities in Microsoft Excel, proficiency in MS Office suite

* Adaptability to change within a fast-paced environment in a growth-oriented company

* A continuous improvement attitude, focusing on individual development as well as the team and the company

What makes you Stand Out:

***** Bachelor's Degree

* Experience with SQL scripting

* Knowledgeable about GIS data, layers, and maps

The Brightly culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That’s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool including protected veterans or individuals with disabilities. Reach out and we are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our team members are working effectively in a remote, virtual environment adding to our ability to offer more flexibility on how you handle your time.

Bring your curiosity and creativity and help us craft tomorrow!

\#brightly

$73,500 $126,000 15%

**Organization:** Smart Infrastructure

**Job Type:** Full-time

**Category:** Customer Services