• Inside Sales Representative

    Aston Carter (Racine, WI)


    Customer Service Representative

    Position Summary:

    We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional support to clients via phone and email, resolving inquiries with clarity and professionalism, and assisting with various administrative and operational tasks.

    Key Responsibilities:

    + Respond to customer inquiries via phone and email, providing product information and pricing.

    + Prepare and follow up on quotes, proposals, and sales orders.

    + Maintain accurate records of customer interactions and transactions in the CRM system.

    + Analyze sales data and generate reports using Excel to support forecasting and performance tracking.

    + Collaborate with the sales and operations teams to ensure timely order fulfillment and customer satisfaction.

    + Identify opportunities for upselling and cross-selling based on customer needs.

    + Assist with lead generation and qualification efforts.

    + Support the development of sales strategies and promotional campaigns.

    Qualifications:

    + High school diploma or equivalent required; associate or bachelor’s degree preferred.

    + 2+ years of experience in inside sales, customer service, or a related field.

    + Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis).

    + Strong communication and interpersonal skills.

    + Ability to multitask and manage time effectively in a fast-paced environment.

    + Experience with CRM systems and sales software is a plus.

    + Detail-oriented with a proactive approach to problem-solving.

    Pay and Benefits

    The pay range for this position is $20.00 - $24.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Racine,WI.

     

    Application Deadline

     

    This position is anticipated to close on Oct 17, 2025.

    About Aston Carter:

    Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.