• IT Support Analyst / System Administrator

    System One (Jersey City, NJ)


    Job Title: Support Analyst, System Administrator

     

    Hours/Schedule: Monday–Friday

     

    Contract Length: 12 months

     

    Pay rate: $30-35/hr

     

    Type: Contract

    Overview

    The contractor will perform system administration tasks onsite in Jersey City, NJ and use scripting languages to troubleshoot user systems. They must be legally authorized to work in the U.S. on a full-time basis without the need for current or future sponsorship and will provide daily local and remote desktop support, respond to user inquiries, and resolve hardware, software, and application issues while documenting all actions in the ticketing system. Additionally, they will ensure timely customer resolutions and collaborate with supervisors and team members to maintain consistency across IT support operations.

    Responsibilities

    + Provide system administration, troubleshooting, and Help Desk support for local and remote users; maintain user accounts, permissions, and email configurations; manage new hire provisioning and offboarding.

    + Support Microsoft Office 365, Active Directory, Intune, and other enterprise IT systems.

    + Handle SharePoint file management and access permissions; resolve Level 1–3 technical issues via the ticketing system, ensuring timely and thorough documentation.

    + Perform routine maintenance, system backups, and security updates while ensuring compliance with company IT standards.

    Requirements

    + Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

    + 2+ years of IT experience as a Support Analyst or System Administrator; experience using ticketing systems for IT support.

    + Must be legally authorized to work in the U.S. full-time without current or future sponsorship.

    + Proficiency with Microsoft Office 365, Active Directory, Intune, and SharePoint file management.

    + Experience with MDM & Asset Management systems; knowledge of scripting languages such as PowerShell, VBS, or Python.

    + Ability to travel up to 10% and work off-hours/weekends as needed for projects or emergencies.

    #M3

    #LI-DW1

    Ref: #568-Clinical

     

    System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

     

    System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.