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CRM Specialist
- Cella Inc (Boston, MA)
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Manage the development, execution, and analysis of channel communications, including emails, app pushes, and in-app notifications.
Efficiently manage projects and tasks by gathering and defining work requirements while maintaining an ongoing feedback loop with internal teams and stakeholders.
Proactively partner with Product, Engineering, and Marketing partners to identify new CRM opportunities, integrate new features, and leverage internal data for campaign optimizations and automated processes.
Identify hypotheses for testing that will impact the broader CRM group and design tests to accurately measure success.
Research industry best practices and techniques to continuously look for new ways to improve our marketing efforts in these channels and optimize internal best practices.
Responsible for goal setting and tracking for their channel or customer cohort.
JOBID: 092025-111827#LI-CELLA#LI-JB1#PL#LI-REMOTEEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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