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POSITION: Event Sales Manager

DEPARTMENT: Hospitality

REPORTS TO: General Manager, Hospitality

FLSA STATUS: Salaried, Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

LEGENDS & THE BUFFALO BILLS

The Buffalo Bills and Legends have an expansive partnership to support all aspects of the Bills New Stadium Project including stadium design, planning, feasibility studies, project management, data analytics, marketing and holistic revenue generation across hospitality, partnerships, ticketing, and suites sales. Legends is proud to represent and support the Bills during this historic moment in Western New York and is focused on delivering the most fan-experience driven stadium in the National Football League.

THE ROLE

The Event Sales Manager will be responsible for generating private event revenue from sales through various outreach channels including their own network of contacts and incoming leads. Additionally, the event sales manager will coordinate and collaborate with the food & beverage team to ensure seamless transition from a sale to execution of all events. The Event Sales Manager reports to the Director of Sales.

ESSENTIAL DUTES AND RESPONSIBILITIES

+ Exceed monthly and yearly revenue targets set forth by Director

+ Build relationships to provide repeat business

+ Proactively create opportunities for new business with existing customers

+ Provide superior and professional customer service to clients

+ Perform some responsibilities on day of events, including entertaining clients and fulfilling large group commitments

+ Communicate regularly with food & beverage team and provide updates on market trends or needs for sales offerings

+ Participate as needed in planning of event with F&B team to ensure sale meets operation expectations

+ Provide event client feedback to food & beverage team after events

+ Maintain the required number of outbound sales calls set by Director

+ Research, analyze, and develop special event profit generating opportunities

+ Proactively solicit new business by, among other things, making sales calls and presentations, attending local trade shows, and engaging in other client prospecting in order to increase the size of the Organization’s potential client database

+ Create leads and develop long-term relationships in the event planning, production, and promotion communities, and with other relevant companies, organizations, and groups

+ Prepare and provide required reports to the Director of Sales including special event revenue reports, profit and loss statements, sales recaps, and departmental projections

+ Obtain feedback from clients following each special event to determine and analyze client satisfaction, Organizational performance, and event-related risks and liabilities

+ Perform other related duties, tasks, and responsibilities as required.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

+ Bachelor’s Degree in a related area of study preferred and 2-3 years’ related experience (sports, attractions, or hotel industry preferred)

+ Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally

+ Proficient in Microsoft Office and Adobe

+ Able to make individual sales while effectively managing a sales team

+ Able to simultaneously manage a high level of detail across multiple projects

+ Able to work independently and manage time effectively

+ Able to balance internal priorities with client expectations

+ Resourceful, innovative and forward-thinking, with an entrepreneurial spirit

+ Expertise in financial analysis and planning, budgeting, and marketing

+ Working knowledge of local/regional markets, venue operations, and special events industries

+ Ability to work in a fast-paced environment and manage multiple tasks simultaneously

+ Ability to effectively evaluate risks and liabilities of special events and venue rentals

+ Be adept at negotiating with clients when required within the guidelines set

+ Excellent self-accountability for high personal standards of conduct and professionalism

+ Process-oriented, highly organized, fast/accurate, works well under pressure and meet deadlines

+ Excellent interpersonal and communication skills

+ Advanced computer skills, including proficiency in spreadsheet, database, and word processing programs

+ Experience in a union work environment preferred

+ Must have sufficient mobility to perform tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

+ Specific vision abilities required by this job include close vision and the ability to adjust focus

+ Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays including all games and major stadium events

+ Must have the ability to lift, push, pull approximately 25lbs

+ Must be able to stand and/or walk for up to 10 hours during a single shift, while navigating ramps, stairs and elevators

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.