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As the Senior Product Manager for Hyper-personalization, you will be responsible for :

+ Formulating the vision and value proposition for the personalization platform.

+ Guide to platform product strategy and roadmap through research and analysis.

+ Collaborate with business stakeholders to inform use case strategy.

+ Contribute to people/process enablement and outcome measurement within client experience

+ Lead cross-functional teams to ensure alignment and execution.

+ Implement audience segmentation and engagement strategies.

+ Integrate data, AI/ML, experimentation, and analytics into the personalization platform.

+ Collaborating with technology architecture and development teams to ensure seamless integration of personalization features , including MarTech .

+ Integrate growth strategies with positive investment behavior and account health opportunities; partner with Marketing and CDAO to formulate approach across the client experience.

+ Influencing and storytelling to communicate the vision and impact of Hyper-personalization initiatives to executive leadership.

+ Ensure governance and compliance in platform operations.

+ Defining strategies and contributing to annual planning to achieve business objectives .

Qualifications

The ideal candidate will have:

+ Proven experience in cross-functional leadership and strategic thinking.

+ Strong collaboration skills across various divisions and organizations .

+ Executive presence and the ability to influence and communicate effectively.

+ Strong understanding in AI/ML, analytics, and technology architecture , including MarTech .

+ Ability to manage complex programs and engage deeply with stakeholders.

+ Comfort with ambiguity and the ability to make informed decisions.

+ Business acumen to define strategies and inform annual planning.

Career Growth

This role offers significant potential for career growth, including:

+ Opportunity to shape the future of Hyper-personalization in Personal Investor and Vanguard

+ Exposure to executive leadership and strategic decision-making

+ Ability to drive impactful initiatives that enhance customer engagement and business growth

+ Development of expertise in cutting-edge AI/ML and marketing technology platforms

+ Expansion of cross-functional leadership and collaboration skills

+ Contribution to the overall business strategy and annual planning

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.