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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I **Critical Environment Program Manager( Training),** you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers trainings and opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Maintain good understanding of day-to-day datacenter operations, including maintenance of electrical, mechanical, and fire/life safety systems, ensuring alignment with infrastructure and compliance standards.

+ Support and oversee preventative and corrective maintenance efforts through the Computerized Maintenance Management System(CMMS), monitoring performance and ensuring timely and high-quality completion.

+ Serve as the campus point of contact for Critical Environment( CE) training and qualification, partnering with CE Managers, Site Trainers, and Global Learning teams to deliver and track training programs (e.g. Critical Environment Qualification Program(CEQP), Qualified Electrical Worker(QEW), Oversight).

+ Manage and audit qualification documentation, signer lists, and temporary designations to ensure accuracy and compliance with global standards.

+ Drive small-to-medium CE initiatives that improve safety, reliability, and operational performance, identifying and remediating vulnerabilities.

+ Coordinate CE compliance verifications and site audits to ensure adherence to regional and global requirements.Communicate progress and status of training, qualification, and compliance programs through regular reports and dashboards.

+ Collaborate with cross-functional stakeholders—including Operations, Safety, and Global Training—to align processes, share best practices, and promote a culture of continuous learning.

+ Support emergency response and technician escalation needs related to CE qualification or competency.Champion a culture of safety, inclusion, and professional development within the CE organization.

+ Embody our culture and values

Qualifications

Required Qualifications:

+ High School Qualification or equivalent AND 3+ years experience supporting electrical, mechanical, or related critical facility systems in large-scale data centers

+ OR equivalent experience

+ 1+yrs experience with training delivery.

+ Ability to collaborate with cross-functional teams and global stakeholders and proficient communication and organizational skills.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ **Microsoft Cloud Background Check** : This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)

+ Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.

+ 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems

+ 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)

+ 3+ years of experience with project management or relevant certification/training in project management

+ Associate or bachelor's degree in applicable engineering field or mechanical or electrical trades

+ 3+ years' experience working on large scale projects.

**Data Center Operations Management IC4** - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until Oct 31,2025

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .