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Care Coordinator – Healthcare Benefits & Support

The Care Coordinator plays a key role in supporting patients and healthcare providers by managing benefit coordination, insurance verification, and access to prescribed therapies. This role involves direct communication with patients and providers, helping them navigate eligibility, enrollment, and affordability programs. The coordinator serves as a trusted resource, ensuring smooth interactions and timely resolutions across all payer types—including Medicare, Medicaid, VA, and commercial insurance—with a strong focus on Medicare Part B.

Key Responsibilities

+ Act as a liaison between healthcare providers, patients, and internal teams

+ Guide patients through benefit eligibility, enrollment, and affordability support

+ Handle inbound and outbound communications to resolve access and reimbursement issues

+ Maintain accurate records and escalate complex cases per program guidelines

+ Build strong relationships with providers and deliver detailed program information

+ Collaborate with Program Management to share updates on patient status and provider feedback

+ Uphold confidentiality and ethical standards while delivering exceptional customer service

Required Skills & Experience

+ Expertise in insurance reimbursement, prior authorizations, and care coordination

+ Strong understanding of medical and pharmacy benefits, including Free Goods programs

+ Experience communicating with both patients and providers

+ Familiarity with reverification processes and navigating payer challenges

+ Proficient in Microsoft Office and comfortable using technology in a fast-paced environment

Pay and Benefits

The pay range for this position is $24.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Morrisville,NC.

Application Deadline

This position is anticipated to close on Oct 21, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.