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**Posting Title:** Operations Development Program Manager

**Reports To:** Senior Program Manager, Operations Development

**Location:** San Jose, California | Remote

**Salary Range:** $130,000 to $190,000

Final determination of a successful candidate’s starting pay will vary based on a number of factors, including market location and may vary depending on job-related knowledge, skills, education and experience. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Our compensation reflects the cost of labor across several US geographic markets.

WHO WE ARE

For more than 70 years, Cupertino Electric, Inc. (CEI) has been powered by people who’ve built a reputation for delivering high-profile, complex projects. Real, tangible things that alter the landscape and improve lives. But even more than that, we’ve built a reputation for integrity. We’re problem solvers and innovation seekers. We’re team players and safety fanatics. And we always—always—do the right thing. Even when no one is looking. Because what we do here is important, but how we do it is everything.

THE PEOPLE TEAM

To be a truly great company, you need great people, and you need to put them first. The People Team at Cupertino Electric helps employees create and achieve unlimited possibilities for themselves and the company. With services like internal communications, marketing, talent management, employee relations, and total rewards, the People Team supports the over 4,900+ employees at CEI who safely engineer and build complex commercial, data center and energy projects across the United States.

ABOUT THE ROLE

The Program Manager contributes to the design, development, and execution of training materials pertaining to the Operations Development Program (ODP) that consists of the Project Management Development (PMD) and Production Development (PDP) programs. Reporting to the Sr. Program Manager, this position will be an integral contributor to our training programs. The work will be prioritized based on the development needs of our project management and production roles as well as to support organizational goals. The Program Manager will assist in collecting and developing content for the ODP (Operations Development) program to enable our employees with the best tools and resources to support their growth while performing their roles at the highest level. This individual will interact with organizational leaders in an effort to curate content for training activities to ensure consistency and deliver a positive ODP experience.

Learning Programs

+ Facilitate the development and delivery of training modules based on organizational needs

+ When collecting source documentation and data for new training modules, conducts discovery research on current processes, best practices and process pitfalls with CEI’s diverse audience in mind.

+ Develop, customize, and support implementation of materials and instructional content to achieve maximum learning and development results depending on the audience and functional group

+ Tracks and reports on project/program milestones.

+ Identify training or process improvement opportunities and provide recommendations

+ Develops effective business relationships with leaders, team members, and area subject matter experts

Instructional Design

+ Partner with Subject Matter Experts to ensure consistent delivery of training and deliverables

Training Delivery

+ Maintain learning schedule and events calendar and take the lead on program event logistics with duties that may include: agenda scheduling, organizing speakers, material, etc.

+ Coordinates meetings and virtual classes/events using virtual delivery tools

+ Recommends a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program

Training Support

+ Develop solutions for ad hoc projects and initiatives

+ Monitor training activities and manage content

+ Develop and maintain regular communications such as program updates and schedules to ensure employees have knowledge of training and development events and resources

+ Assists with the creation and maintaining of training materials in our Learning Management System (Cornerstone) to track training and create training reports.

Complexity

+ Work on challenges/issues of diverse scope where analysis of data requires evaluation of identifiable factors.

+ Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

+ Networks with senior internal and external personnel when developing content or solutions.

Professional Development

+ Build learning & development capabilities by staying current and expanding knowledge and experience by participating in professional development opportunities

**Knowledge:** Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept/peer review).

**Job Complexity:** Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.

**Supervision:** Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).

ABOUT YOU

+ Ability to resolve a wide range of issues in creative ways

+ Proven ability to partner and collaborate with others at all levels within the organization, including senior leaders, managers, employees, and external resources

+ Experience managing vendor relationships

+ Strong organizational and project management skills

+ Ability to develop a vision and strategy while working in a collaborative manner

+ Excellent verbal and written communication skills

+ Ability to communicate with employees at all levels of the organization

+ Excellent interpersonal skills

+ A demonstrated commitment to professional ethical standards and a diverse workplace

+ Ability to adapt to a fast-paced, continually changing business and work environment while managing multiple priorities

+ Knowledge and basic understanding of CEI’s practices, policies, processes, systems capabilities, and limitations

+ Proficient in Microsoft Office Suite

MINIMUM QUALIFICATIONS

_Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying._

**Education:** High School Diploma or GED required. Bachelor's Degree in Construction Management, Business, Engineering, or similar preferred.

**Experience:** Five (5) years in construction project management or related field. A seasoned construction project manager professional with a full understanding of the specialized area. Training or learning and development experience, preferred.

_*Applicants must be authorized to work in the United States. This position is not eligible for sponsorship._

\#LI-SA1

**PLEASE NOTE:** CEI will never ask for any money or financial information from applicants during the hiring process. To learn more about "job scams" how to avoid them, click here. (https://consumer.ftc.gov/articles/job-scams)

CEI is a place where every single person can—and does—have an impact on the work we do and the communities we serve. Here, you can build your own story and grow to your full potential. You can collaborate and celebrate with amazing people. And you’ll go home every day knowing you helped contribute to important work that shapes people’s lives. Our commercial, data center and energy projects may be complex, but our approach is simple. We build great things and we do it with great people.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department, program or project needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Cupertino Electric Inc. aims to make cei.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact us at [email protected] or 1-(877)-747-4CEI.

Cupertino Electric, Inc. (CEI) is proud to be an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.