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The Certified Retail Pharmacy Technician, under the direction and supervision of a pharmacist, will assist in the preparation, dispensing, charging and delivery of medications and front-end items to patients. Patients served include all age groups.

Applicants will be placed in the appropriate job titles based on their experience and education

Responsibilities:

+ Reviews, transmits, and receives wholesaler orders as required.

+ Demonstrates and understanding and ability to use current equipment including robotics, electronic workflow systems, printers, computers, fax machines, telephones, POS, etc.

+ Communicates with third party payers to obtain adjudications of prescription claims.

+ Interprets, performs necessary pharmaceutical calculations and enters prescriptions the into pharmacy information system for pharmacist review. Completes all necessary documentation.

+ Answers telephone using appropriate verbiage, screen and triage inquiries.

+ Assists patients at drop off and or pick up and obtains pertinent patient information for inclusion into electronic profile.

+ Prepare and compound medications (i.e. solutions, creams, and ointments) under the supervision of the pharmacist.

+ Accurate preparation, labeling and packaging of medications for dispensing under the supervision of the pharmacist.

+ Daily contact with patients, nursing personnel, physicians and other ancillary UPMC employees.

+ Performs other duties as assigned.

+ Travels among Pinnacle Health facilities when necessary and as directed to complete assigned pharmacy activities.

+ Participates in Performance Improvement as it relates to the department..

+ Maintains pharmacy in clean, orderly and safe manner by restocking shelves, cleaning workstations, returning medications to stock, etc.

+ Assists in training new employees and pharmacy students with regard to work procedures.

+ Participates in special projects as required or assigned.

+ Assists Pharmacist and Medication Transition Coordinators with medication delivery and patient care.

+ Displays teamwork by actively supporting department changes and willingly and proactively assists co-workers. Assures work for each shift is completed prior to departure.

+ Understanding and compliance with handling procedures of all controlled substances.

+ Inspects medications in assigned areas (i.e. prescription and front-end). Removes expired products and completes documentation.

+ Assists in the creation, handling, and maintenance of a variety of pharmacy records to promote efficient operation of the pharmacy and assure regulatory compliance.

+ Assists in proper inventory maintenance of drugs and supplies ordered and stored by the pharmacy.

+ Employment experience required (one of the following is required):

+ Previous pharmacy technician experience and certification by the Pharmacy Technician Certification Board (PTCB).

+ Bachelors degree and certification by the Pharmacy Technician Certification Board (PTCB).

+ Successfully completes all assigned annual competencies.

+ Certification by the Pharmacy Technician Certification Board (PTCB) obtained and maintained including required continuing education credits.

+ Prior retail pharmacy experience preferred. **Licensure, Certifications, and Clearances:**

+ Valid Pennsylvania Drivers License required for Retail Pharmacy Technicians at UPMC Hanover.

+ Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran