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Norfolk Community Services Board Fall Hiring Event

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Norfolk Community Services Board Fall Hiring Event

Location

VA 23513, VA

Job Type

Permanent Full-time

Job Number

Fall Hiring Event

Department

Community Services Board

Opening Date

10/07/2025

Closing Date

10/20/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

YOU’RE INVITED!

Join the Norfolk Community Services Board (NCSB) Team!

The Norfolk Community Services Board (NCSB) is the City of Norfolk’s primary provider of public mental health, substance use, and intellectual disability services. The NCSB serve over 6,000 residents annually through a continuum of care—from outreach and prevention to intensive psychiatric treatment.

The NCSB is currently hiring for multiple positions across our programs. If you're passionate about public service and committed to supporting individuals on their path to recovery, we encourage you to attend the Fall Hiring Events.

Event Dates & Times

Thursday, October 16, 2025

11:00 AM – 6:00 PM

Saturday, October 18, 2025

10:00 AM – 4:00 PM

Location

7447 Central Business Park Drive

Norfolk, VA 23513

Now Hiring For:

+ Case Manager II-IV

+ Clinical Coordinator

+ Clinician

+ Community Crisis Responder II

+ Counselor III-IV

+ Early Childhood Special Educator I

+ Emergency Services Counselor I-II

+ Human Services Aide

+ Licensed Practical Nurse

Come Prepared!

+ Apply online in advance

+ Professional attire

+ On-site interviews and contingent offers for qualified candidates!

Be part of a team that cares.

Help us provide life-changing services to those who need it most.

Essential Functions

Key Responsibilities:

Position TitleSummary of Responsibilities

Case Manager II & IIIProvides case management and related services across various human services areas.

Case Manager IVProvides case management services in various human services areas. May assist program supervisors with staff supervision.

Clinical CoordinatorOversees service delivery within a specific program area. Provides clinical and/or administrative supervision, supports program development, and ensures compliance with state and federal regulations. ***Eligible for one-time $5,000 signing bonus***

ClinicianAssesses and treats individuals or groups with mental illness, substance use issues, or other behavioral health concerns. Develops treatment plans and refers clients to appropriate services. ***Eligible for one-time $5,000 signing bonus***

Community Crisis Responder IIDelivers crisis intervention and stabilization services in the community or by phone. Assists individuals of all ages experiencing behavioral health crises, including those with co-occurring conditions. Coordinates care with licensed staff.

Counselor IIIConducts assessments, develops treatment plans, and provides substance abuse counseling and case management.

Counselor IVProvides assessment, treatment planning, counseling, education, service coordination, and referrals for individuals with co-occurring substance use and mental health disorders. ***Eligible for one-time $5,000 signing bonus***

Early Childhood Special Educator IDelivers developmental and educational services to infants and toddlers with developmental delays, along with support for their families. ***Eligible for one-time $5,000 signing bonus***

Emergency Services Counselor IAssesses individuals in crisis and connects them to appropriate mental health services, aiming to divert from state hospitalization to community-based care. ***Eligible for one-time $5,000 signing bonus***

Emergency Services Counselor IIPerforms crisis assessments and stabilization services for individuals of all ages. Provides clinical supervision to staff and oversees pre-admission screenings by non-licensed personnel. ***Eligible for one-time $5,000 signing bonus***

Human Services AideSupports staff through clerical tasks and direct client support. Refers clients to appropriate resources.

Licensed Practical Nurse (LPN)Provides general medical and psychiatric nursing care, including screenings, lab specimen collection, medication administration, and patient education. ***Eligible for one-time $5,000 signing bonus***

Education/Experience

Education & Experience:

PositionEducationExperienceCertifications / Licensure

Case Manager IIBachelor’s in Human Services or equivalent1 year in human services, including case management; specific population experience may be requiredN/A

Case Manager IIIBachelor’s in Human Services2 years in related human services; specific population experience may be requiredN/A

Case Manager IVBachelor’s in Human Services (Master’s preferred)Considerable experience in related human services; specific population experience may be requiredN/A

Clinical CoordinatorMaster’s in Human Services or equivalent3 years clinical experience in management and/or administrationN/A

ClinicianMaster’s or equivalent in Human Services2 years in mental health or substance abuse treatmentVA LPC, LMFT, or LCSW

Community Crisis Responder IIBachelor’s or Master’s in Human Services3+ years in behavioral health (children/adults, mental illness, addiction)Preferred: QMHP-A, QMHP-C, CSAC; license or license-eligible

Counselor IIIMaster’s in Human Services or related field, or equivalent3 years in substance abuse, mental health, or co-occurring disordersN/A

Counselor IVMaster’s in Human Services2+ years progressive experience, preferably with co-occurring disordersN/A

Early Childhood Special EducatorBachelor’s in Special Education or related fieldExperience with developmentally delayed infants/toddlersVA Department of Education license with endorsement in one of the following categories: ECSE (birth–5), PreK–3, NK–4, PreK–6, or Special Ed (K–12)

Emergency Services Counselor IMaster’s/Doctorate in Human Services field, or BSN + 5 years’ experience2 years supervised mental health service deliveryLicense-eligible (LPC, LCSW, LMFT, LCP, PMHNP, CNS, MD/DO preferred)

Emergency Services Counselor IIMaster’s/Doctorate in Human Services field, or BSN + 5 years’ experience3 years supervised mental health service deliveryLicense-eligible (LPC, LCSW, LMFT, LCP, PMHNP, CNS, MD/DO preferred)

Human Services AideHigh school diploma or equivalentNone requiredN/A

Licensed Practical Nurse (LPN)Associate’s degree, diploma, or equivalent1 year in a medical setting performing patient careN/A

Additional Information & Requirements

What to Bring:

+ Resume

+ Transcripts

+ DMV Record (if available)

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

03

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

04

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

05

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

06

Is your degree in a human services field or related field? (i.e. Psychology, Sociology, Social Work, Counseling, etc.)

+ Yes

+ No

07

Please select the position you are applying for. (Ony Select One)

+ Case Manager II

+ Case Manager III

+ Case Manager IV

+ Clinical Coordinator

+ Clinician

+ Community Crisis Responder II

+ Counselor III

+ Counselor IV

+ Early Childhood Special Educator I

+ Emergency Services Counselor I

+ Emergency Services Counselor II

+ Human Services Aide

+ Licensed Practical Nurse (LPN)

08

Please list any certification/licenses you possess.

09

Do you have a valid driver's license? *Please bring a copy of your driving record to hiring event*

+ Yes

+ No

10

Please provide the name, email address, and phone number of your current or most recent supervisor

11

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

12

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

+ I have been convicted of a felony

+ I have been convicted of a misdemeanor

+ I have been convicted of a felony and a misdemeanor

+ I have not been convicted of a felony or a misdemeanor

13

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

14

Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)

+ Yes

+ No

15

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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