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We are seeking a **_Medical Office Coordinator/Medical Assistant_** _will be r_ esponsible for patient care and administrative support duties at the PepsiCo Employee Health and Wellness Center located in Riverside, California. Interact with patients, outside providers, and third-party carriers concerning patient-related issues. Work with others in a team environment. Provide administrative support for medical matters on behalf of advanced practice providers and general administrative support. Functions under the supervision of the Advanced Practice Provider (Nurse Practitioner/Physician Assistant) in the clinic and will perform various clinical and administrative tasks as directed. Assist the health care team with specific treatments and/or procedures. Monitor and maintain the clinic environment in an orderly and adequately stocked manner. Provide prompt, courteous, and professional attention to the needs and requests of all patients and clients.

Specific Duties & Responsibilities

+ Maintain a calendar for the APP and schedule meetings/appointments as appropriate.

+ Schedule follow-up appointments with providers, and/or referrals at the APP's direction.

_Under the supervision and direction of the Nurse Practitioner_

+ Greet walk-in patients and register them in the clinic.

+ Assist patients in the exam room and prepare them for examination. Obtain and record pre-examination testing, including height, weight, BMI, and vital signs.

+ Perform delegated clinical tasks including vital signs, urine collection, blood collection, injections, electrocardiograms, and routine dressing changes.

+ Assist the health care team with specific treatments and procedures.

+ Administer and document specified injections as directed by APP and JHU policy.

+ Document all clinical care provided in JHU EMR in a thorough and timely manner.

+ Provide appropriate follow-up communication with the health care team and patients.

+ Support the health care team as directed. This includes clinical assistance, medical record retrieval, and communication with relevant parties, instrument sterilization, examination room preparation, filing, stocking, equipment care/maintenance, and front desk coverage.

+ Order, stock, and maintain exam rooms and clinic area with standard levels of supplies and equipment.

+ Professionally and efficiently, handle incoming requests from patients and ensure that issues are resolved both promptly and thoroughly.

+ Gather patient information, fulfill patient needs, educate patients, where applicable, to prevent the need for future contacts, and document interactions in applicable systems.

+ Provide quality service and support in a variety of areas, which may include, but are not limited to, scheduling, registration, and care coordination.

+ Perform minor housekeeping tasks to keep clinic areas in a clean and sanitary condition.

+ Check the clinic area and exam rooms for malfunctioning equipment, broken furniture, and general maintenance problems regularly. Report findings to the appropriate person and/or arrange for repairs as required.

+ Participate in skill development and training through in-service programs to enhance knowledge level and to ensure mastery of patient care procedures.

+ Maintain a positive attitude and convey enthusiasm.

+ Participate in a teamwork approach to responsibilities and activities within the clinic.

Minimum Qualifications

+ High school education or GED required

+ Minimum of two years of clinical and administrative experience as an MA in a health care setting. Additional education may be substituted for years of related experience per the JHU equivalency formula.

+ Completion of a certified/accredited Medical Assistant training program

+ Certification/Registration as a Medical Assistant (e.g., CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 180 days (6 months) of the date of hire

+ CPR certification required

+ Highly effective verbal and interpersonal skills

+ Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Classified Title: Medical Office Coordinator/Medical Assis

Role/Level/Range: ATO 40/E/02/OD

Starting Salary Range: $16.20 - $28.80 HRLY ($45,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday - Friday / Varying

FLSA Status: Non-Exempt

Department name: SOM DOM Occupational Health

Personnel area: School of Medicine

The listed salary range represents the minimum and maximum Johns Hopkins University offers for this position, based on a good faith estimate at the time of posting. Actual compensation will vary depending on factors such as location, skills, experience, market conditions, education, and internal equity. Not all candidates will qualify for the highest salary in the range.

Johns Hopkins provides a comprehensive benefits package supporting health, career, and retirement. Learn more: https://hr.jhu.edu/benefits-worklife/.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf