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OUTREACH WORKER

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OUTREACH WORKER

Salary

$51,033.61 - $65,513.80 Annually

Location

City of Stockton, CA

Job Type

At-Will

Job Number

1025-07607

Department

City Manager's Office

Opening Date

10/07/2025

Closing Date

10/30/2025 5:30 PM Pacific

+ Description

+ Benefits

+ Questions

DEFINITION

AT-WILL POSITION

Grant funded assignment, which is estimated to end June 30, 2029.

FLSA STATUS: Non-Exempt

TENTATIVE INTERVIEW DATE: TBD

The City of Stockton is searching for an Outreach Worker to build relationships with high-risk individuals and communities, mediating conflicts, and providing intensive case management with a strong focus on addressing Substance Use Disorders (SUD), Incumbent will connect clients to treatment, support services, and collaborating with local agencies, organizations, and law enforcement.

This is an At-Will (Unclassified/Unrepresented), limited, grant-funded position ending June 30, 2029. Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection. Supplemental questions are REQUIRED to be considered for this position.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting.

CLASS CHARACTERISTICS

Outreach Workers (Peacekeeper) provide outreach and intensive case management efforts to individuals, groups, and neighborhoods at the highest risk of gun violence. This class is distinguished from Outreach Supervisor, which is responsible for the day-to-day supervision of the program.

PRINCIPAL DUTIES (Illustrative Only)

+ Works with partners such as law enforcement agencies, community-based organizations, the faith community, relevant City of Stockton and San Joaquin County agencies, and school officials.

+ Forms relationships with individuals, groups, and neighborhoods at the highest risk of gun violence, as well as the individuals in their support networks.

+ Work to intervene in circumstances in which gun violence is likely, including possible retaliation.

+ Conduct outreach to the community (individually and as a team member) to build strong relationships with high-risk individuals, residents, businesses, and community groups.

+ Provide clients with intensive case management, including daily client contact and coaching as well as support and linkages to programs and opportunities in the community (e.g., job programs, GED, drug treatment, and mentoring).

+ Participate in weekly strategic planning, to include research of shootings to identify and diffuse "hot spots" for shootings and violence. Also assist in mediating situations and preventing retaliation between individuals and groups (e.g., working with the community, outreach programs and local law enforcement).

+ Attend and help facilitate and plan community events and shooting responses.

+ Maintains basic records and prepares simple reports regarding work performed.

+ Performs related tasks as assigned.

QUALIFICATIONS

Education/Experience :

Possession of a High School Diploma or GED; and one (1) year of experience working with high-risk populations providing intervention and diversion services. Possession of an Associate in Arts degree from an accredited college or university with coursework in counseling, social services, or a related field is preferred.

Other Requirements :

+ Must possess a valid California Class "C" driver's license.

+ Must pass a detailed background investigation.

Knowledge of :

+ An in-depth knowledge of City of Stockton and County; demographics, culture and population;

+ Writing clearly, accurately, concisely, legibly, and with correct grammatical construction and spelling;

+ Specific problems and issues, service needs, perspectives, and lifestyle patterns of high-risk, gang-impacted, and/or gang-involved individuals;

+ Techniques and strategies for working with diverse populations and individuals; best practices in gang intervention and harm reduction;

+ General office practices, including operation of standard office equipment, including a computer terminal;

+ Basic interviewing methods and principles; and

+ Safety practices and procedures related to the work.

Skill in :

+ Interacting effectively within diverse cultural communities and with a variety of public and private agencies, including public school officials, law enforcement, community-based and nonprofit organizations, and other city, county, state, and federal agencies;

+ Understanding and following oral and written instructions;

+ Expressing self clearly and concisely, both orally and in writing;

+ Establishing and maintaining effective working relationships with those contacted in the course of work;

+ Utilizing computers to prepare and maintain accurate records and reports; and

+ Projecting self as a positive role model in dress, behavior, language, and attitude, including maintaining professional limits and boundaries.

Physical/Mental Abilities:

+ Mobility - Frequently sitting and bending for long periods of time; occasional walking, squatting, climbing, kneeling, crawling and twisting;

+ Lifting - Occasional lifting of 25 pounds or less;

+ Vision - Ability to read normal and fine print; PC screens and information displayed on a visual display terminal;

+ Dexterity - Constant Typing, repetitive motion and writing; occasional grasping, fine manipulation, pushing & pulling and reaching;

+ Hearing/Talking - Ability to understand normal conversation and over the telephone; frequent exposure to noise;

+ Special Requirements - Occasional need to work evenings, nights and/or weekends;

+ Emotional/Psychological - Constant concentration, decision making, public contact, exercise sound judgment, especially under stressful situations; and working alone;

+ Environmental Conditions - Occasional exposure to noise, outdoor conditions, hazardous materials, i.e., dust, gas, smoke, fumes, poor ventilation; and

+ Working Conditions - Primarily performed in an office environment which is typically moderately quiet, but may be loud at times and at some locations.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Application Process:

Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in a departmental selection interview.

All applications and supplemental questions must be completed fully and submitted on an official City of Stockton application form. (Do not state "Refer to Resume" on your application or supplemental questionnaire.) Incomplete and/or falsified applications and supplementals will be rejected and cannot be revised after submittal on or before the final filing date. Postmarks, facsimiles, and photocopies of the City's employment application will not be accepted. Resumes are welcomed but should be submitted as additional information only.

The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.

Notes:

+ After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.

+ Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is received.

+ NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.

In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.