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### Job Duties

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. Blue Cross of Minnesota is an Equal Opportunity Employer and maintains an Affirmative Action plan, as required by Minnesota law applicable to state contractors. All qualified applications will receive consideration for employment without regard to, and will not be discriminated against based on any legally protected characteristic.

Blue Cross and Blue Shield of Minnesota

Position Title: Senior Technical Salesforce Consultant

Career Area: Information Technology

About Blue Cross and Blue Shield of Minnesota

At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us.

The Impact You Will Have

We are looking for a passionate, hard-working Senior Technical Salesforce Consultant who can help us build innovative technology experiences that will support BlueCross's mission to inspire change, transform care and improve health for the people we serve. In this role, you will be part of a team dedicated to Salesforce. You will act as a Business Systems Analyst/Business Analyst to lead oversight of enhancements and development as it relates to Salesforce instances. You will also have a high level of responsibility for leading projects and ensuring milestones are met, meeting with the business, and working with offshore team members.

Your Responsibilities

• Analyze, design, configure, debug, maintain new or existing Salesforce systems.

• Work collaboratively on a daily scrum team with a scrum master, product owner, analysts, developers, and testers to iteratively deliver functional software to production.

• Provide leadership for projects and products to ensure usability, usefulness, feasibility, and cost effectiveness.

• Work with analysts and customers to establish product or project requirements.

• Contribute innovative solutions while utilizing best practices, design standards, and governance.

• Perform system administration activities including data loading, data migration/conversion, data clean-up tasks, system integration monitoring, etc.

• Research technology trends and contribute to designs and platform decisions.

• Mentor, lead, train other team members.

• This job may include on-call duties.

Required Skills and Experience

• 5+ years of related professional experience. All relevant experience including work, education, transferable skills, and military experience will be considered.

• Cloud Service Provider Certification (e.g., AWS Cloud Practitioner, Azure Fundamentals, etc.) - required within 1 year of employment

• Essential Candidate Qualities:

o Creative thinking, strong communication skills, creativity, curiosity, self-motivated, time managements skills

• Strong configuration and administration experience with:

o Salesforce and Salesforce Cloud Platforms

• Knowledge, experience, and familiarity with:

o DataLoader, Jira, Salesforce automation tools, Apex, JSON

• High school diploma (or equivalency) and legal authorization to work in the U.S.

Preferred Skills and Experience

• Bachelor's Degree.

• Experience with agile, DevOps, IT Service Management, and other development and support processes and methodologies.

• In depth prototype design and implementation experience.

• Experience with:

o 5+ years of admin, analyst, and/or consultant skills on Salesforce Cloud platforms

o all aspects of declarative configuration methods (such as object, page, and field creation) and declarative automation methods (such as Process Builder, Flows, etc.)

• Worked in an organization of 250 or more users with experience providing user support, training, and data cleanup and/or data migration.

Compensation and Benefits:

Pay Range: $100,000.00 - $135,000.00 - $170,000.00 Annual

Pay is based on several factors which vary based on position, including skills, ability, and knowledge the selected individual is bringing to the specific job.

We offer a comprehensive benefits package which may include:

• Medical, dental, and vision insurance

• Life insurance

• 401k

• Paid Time Off (PTO)

• Volunteer Paid Time Off (VPTO)

• And more

To discover more about what we have to offer, please review our benefits page.

Role Designation

Hybrid

Anchored in Connection

Our hybrid approach is designed to balance flexibility with meaningful in-person connection and collaboration. We come together in the office two days each week - most teams designate at least one anchor day to ensure team interaction. These in-person moments foster relationships, creativity, and alignment. The rest of the week you are empowered to work remote.

Equal Employment Opportunity Statement

Individuals with a disability who need a reasonable accommodation in order to apply, please contact us at: [email protected].

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

PI278084232

### Minimum Education Required

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### Minimum Experience Required

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### Shift

First (Day)

### Number of Openings

1

### Compensation

$

### Postal Code

55121

### Place of Work

Hybrid

### Requisition ID

2687

### Job Type

Full Time

### Job Benefits

-

### Application Link

https://www.click2apply.net/DdyzD4SgVDQnDhaBduGJGN